ALEXA HELMS
Lindsay's Deli
Boulder,CO
2
Languages
1
Certification
6
years of professional experience
Dedicated food service and retail professional with experience in customer service, POS transactions, inventory control, and food safety. Known for handling fast-paced shifts, keeping work areas organized, and supporting smooth operations through clear communication, multitasking, and dependable teamwork.
Work History
Resturant Manager
2 Years 5 Months- Supported customers in menu selections, provided tailored recommendations, and accommodated dietary preferences to enhance dining experience
- Oversaw daily department operations to ensure efficiency for employer departments and staff schedules
- Created training programs for onboarding, compliance, and skill development to improve employee readiness and performance.
- Managed inventory and restocked products while rotating stock to minimize waste and ensure product freshness
- Followed strict food safety, sanitation, and hygiene protocols in a high-traffic environment
- Maintained a clean and organized workspace during peak service hours
- Operated cash register and POS system while maintaining accurate transactions
- Prepared made-to-order sandwiches, sliced meats and cheeses, and packaged food items efficiently
Bartender & Server
6 Months- Delivered high-quality customer service in a fast-paced, high-volume golf club restaurant and bar environment
- Prepared and served alcoholic and non-alcoholic beverages while adhering to responsible alcohol service guidelines
- Managed multiple tables simultaneously, ensuring timely service and accuracy of orders
- Upsold food and beverage items to increase overall sales and enhance guest experience
- Processed cash and credit card transactions efficiently using POS systems, ensuring accurate financial reporting
- Maintained cleanliness and organization of bar and dining area, upholding health and safety standards to enhance guest experience
- Coordinated with kitchen and front-of-house staff to streamline daily operations and improve service delivery
Sales Clerk
1 Year 8 Months- Delivered friendly, solution-oriented customer service, boosting customer satisfaction and loyalty
- Guided customers through purchases, returns, and product inquiries to ensure positive shopping experiences
- Processed transactions accurately and efficiently, contributing to smooth checkout operations
- Maintained visually appealing merchandise displays and restocked sales floor
- Worked collaboratively with team members to meet store goals and maintain store organization
Education
Bachelor's Degree - Psychology
- Swim Team Member, 2022-2026
- Barcelona Studies Abroad on Business
Skills
Food Safety Management
Cash Handling & POS Systems: Accurate transaction processing and register management
Inventory Management
Multitasking efficiency
Cleanliness and organization
Interpersonal communication
Teamwork: Collaborative and dependable team member across food service and retail environments
Adaptability: Quick learner with experience in varied service and retail roles
Sales promotions
Personal Information
Availability: Full Time
Certification
- TIPS Alcohol Certification
- Red Cross Health Certification
ADDITIONAL INFORMATION
- Languages: English- Fluent, Spanish- Moderate
- Served 100+ customers per shift during peak hours
- Managed 5-8 tables at a time in a high-volume environment
- Prepared 50+ food orders per shift at the deli
- Processed dozens of cash and card transactions daily with accuracy
Languages
English
Professional
Spanish
Limited
Timeline
Resturant Manager
Lindsay's Deli
05.2024 - CurrentRead More
Bartender & Server
IronBridge Golf Club
04.2023 - 10.2023Read More
Sales Clerk
Marshall's
01.2021 - 09.2022Read More
University of Colorado Boulder
Bachelor's Degree from Psychology
Read More