Alexa Hernandez
BURT
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2026
2026
years of professional experience
Work History
Stocker
HyVee Foods
Algona, IA
- Stocked shelves efficiently to maintain organized product displays.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking.
- Collaborated with team members to optimize product placement for enhanced customer experience.
- Monitored expiration dates and removed outdated products promptly from shelves.
- Trained new staff on stocking procedures, improving team efficiency and workflow consistency.
- Implemented best practices for product rotation, reducing waste and maximizing shelf life.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
Sales Associate
Bomgaars Supply
Algona, IA
06.2023 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays to improve product visibility and accessibility.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Collaborated with team members to achieve daily sales goals and enhance store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Algona High School
Algona, IASkills
- Willing to learn
- Positive attitude
- Customer service
- Friendly and personable
- Heavy lifting
- Customer assistance
- Punctual and reliable
- Cleaning procedures
- Clear communication
- Flexible schedule
- Energetic and outgoing
- Money handling
- Verbal and written communication
- Safety compliance
- Physical stamina
- Workplace organization
Timeline
Sales Associate
Bomgaars Supply
06.2023 - Current
Stocker
HyVee Foods
High School Diploma -
Algona High School