Alexa Herrera
1566 Greene Ave Brooklyn,NY
Summary
Dynamic hospitality professional with a proven track record at Chick-fil-A, excelling in customer service and cash handling. Recognized for strong teamwork and reliability, I effectively trained new staff and enhanced guest experiences through proactive communication and conflict resolution. Committed to maintaining high standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Hospitality Team Member
Chick-fil-A
New York, NY
05.2024 - 08.2025
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with team members to ensure efficient food preparation and delivery.
- Maintained cleanliness and organization of work areas throughout the shift.
- Assisted in training new team members on company policies and procedures.
- Handled cash register transactions accurately and efficiently during busy hours.
- Greeted guests in a friendly and professional manner.
- Handled incoming calls, answered questions, and responded to complaints promptly.
Summer Camp Counselor
Summer Youth Employment Program
Long Island City, NY
07.2023 - 08.2023
- Supervised daily activities and ensured safety protocols were followed for campers.
- Collaborated with team members to create engaging programming and activities for diverse groups.
- Facilitated conflict resolution among campers, promoting teamwork and communication skills.
- Assisted in the planning and execution of special events, enhancing camper experiences.
Education
Bachelor of Science - Radiology
St. Francis College
Brooklyn, NY06-2028
High School Diploma -
The Young Women's Leadership School of Astoria
Astoria, NY06-2024
Skills
- Strong teamwork
- Reliability and punctuality
- Guest relations
- Cash handling proficiency
- Customer service focus
- Teamwork and collaboration
- Multitasking Abilities
- POS system operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Enjoy creating and following travel blogs and vlogs
- Music
- I have a passion for photography and editing photos
- Video Gaming
- I enjoy helping others and giving back to the community
Timeline
Hospitality Team Member
Chick-fil-A
05.2024 - 08.2025
Summer Camp Counselor
Summer Youth Employment Program
07.2023 - 08.2023
Bachelor of Science - Radiology
St. Francis College
High School Diploma -
The Young Women's Leadership School of Astoria