Alexa Hormis

Madison,WI

Summary

Friendly and detail-oriented customer service professional with experience in fast-paced food and retail environments. Skilled in handling transactions, preparing and presenting food, and creating welcoming atmospheres for customers. Adept at multitasking during busy shifts, maintaining a clean and organized workspace, and collaborating with team members to deliver exceptional service.

Passionate about coffee, food preparation, and fostering positive customer experiences in a café setting.

Overview

years of professional experience

Work History

Deli and Grocery Clerk, Cashier, Buyer

Regent Market Co-op

08.2023 - Current

Prepared, packaged, and displayed fresh food items, ensuring quality and presentation standards were met.
Collaborated with team members to maintain a clean, organized, and efficient workspace.
Provided exceptional customer service, assisting with inquiries, recommending products, and ensuring satisfaction.
Handled tasks such as operating registers, processing transactions, and managing inventory.
Adhered to food safety guidelines, including temperature monitoring and proper labeling.

Babysitter

Ken Ezra

04.2022 - 07.2023

Prepared and served meals and snacks while ensuring cleanliness and safety in food handling.
Communicated effectively with parents to meet children's dietary needs and preferences.
Maintained a clean and organized environment, fostering a positive atmosphere.

Dog Walker

Sharon Krueger

09.2020 - 02.2022

Demonstrated reliability and attention to detail by managing schedules and ensuring timely care for clients' pets.
Focused on maintaining clean and organized routines to enhance client satisfaction.

Education

High School Diploma -

Verona Area High School

05-2021

Skills

Customer Service: Warmly greet and engage customers, ensuring a positive and memorable experience
Food Preparation: Experienced in handling and preparing fresh ingredients, adhering to food safety standards
Cash Handling: Proficient in operating registers, managing cash flow, and processing transactions accurately
Multitasking: Efficiently handle multiple tasks, such as taking orders, food prep, and cleaning, in busy environments

Team Collaboration: Work effectively in team settings to ensure seamless service during peak hours
Cleanliness & Organization: Maintain a clean workspace, dining area, and equipment while following health and safety guidelines
Attention to Detail: Ensure consistent quality in food presentation and preparation
Time Management: Prioritize tasks to ensure prompt corvice and customer satisfaction

Timeline