Alexa Jamieson
Meriden,CT
Summary
Friendly , & Experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail.
Overview
9
9
years of professional experience
Work History
Bartender Shift Manager
Blackstone
Southington, CT
11.2017 - Current
- Developed and implemented staff training program to ensure quality customer service.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
- Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
- Enforced health codes and safety regulations in compliance with state laws.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
Bartender Shift Manager
Maloney's Pub And Grill
Meriden, CT
12.2015 - Current
- Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
- Enforced health codes and safety regulations in compliance with state laws.
Manager
Arc Of Southington
Southington, CT
02.2017 - 08.2017
- Healthcare, DDS, Group Home Manager, Overseen 3 Homes, Handled Finances, High/Low Behavior Clients, Dementia, Dysphagia and Seizures, Behavior Programs, IP's.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Waitress/Catering/Bartender
Eli's On Whitney
Hamden, CT
06.2015 - 02.2017
- Upscale Busy Atmosphere, Yale Events, Weddings, Birthdays, Quinnipiac Events Food Prep, Serving, Bartending, Delivery, Heavy Lifting.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Organized take-out orders efficiently according to customer requests.
- Served alcoholic beverages responsibly in accordance with state laws.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Trained new employees to perform duties.
Residential Program Instructor
Residential Management Services
Berlin
05.2015 - 02.2016
- Group Home Introduction, Healthcare, Handicap Vehicle Transportation, PMT, Medication Administration Certificate, High Behavior Clients, Elderly, Dementia.
Bartender/Waitress/Kitchen Staff
Daveluy's
Watertown, CT
04.2018
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Trained new bartenders on drink preparation and upselling techniques.
- Poured wine, beer and cocktails for patrons.
- Prepared salads, appetizers and cold dishes according to recipes.
- Cleaned and sanitized work areas, utensils and equipment.
- Stocked kitchen with supplies such as food ingredients and cooking utensils.
- Determined amounts of food portions for each dish according to menu specifications.
- Followed health and safety standards when handling food items.
Education
General -
Gateway Community College
02.2017
General -
Orville H. Platt High School
06.2013
Skills
- Behavioral Management Skills
- Phone Skills
- Communication Skills
- Child Development Skills
- Nursing Skills
- Scheduling Staff
- Beverage knowledge
- Menu development
- Upselling strategies
- Employee Coaching
- POS System Operation
- Menu Memorization
- Health codes compliance
- Food Preparation
- Food Service
- Beverage Preparation
- Order Management
- Professional Appearance
- Staff Management
- New Hire Training
- Maintaining a clean bar
- Performance Improvement
- Outgoing Personality
Quote
Never let the fear of striking out, keep you from playing the game.
Languages
English
Awards
- Medication Certificate- Certified to Administer Medication
- PMT- Physical Management Training
- CPR/First AID Certified
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Bartender/Waitress/Kitchen Staff
Daveluy's
04.2018
Bartender Shift Manager
Blackstone
11.2017 - Current
Manager
Arc Of Southington
02.2017 - 08.2017
Bartender Shift Manager
Maloney's Pub And Grill
12.2015 - Current
Waitress/Catering/Bartender
Eli's On Whitney
06.2015 - 02.2017
Residential Program Instructor
Residential Management Services
05.2015 - 02.2016
General -
Gateway Community College
General -
Orville H. Platt High School