Summary
Overview
Work History
Education
Skills
Quote
Languages
Awards
References
Timeline
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Alexa Jamieson

Meriden,CT

Summary

Friendly , & Experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail.

Overview

9
9
years of professional experience

Work History

Bartender Shift Manager

Blackstone
Southington, CT
11.2017 - Current
  • Developed and implemented staff training program to ensure quality customer service.
  • Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
  • Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
  • Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
  • Enforced health codes and safety regulations in compliance with state laws.
  • Provided exceptional customer service by addressing customer complaints promptly and efficiently.
  • Reviewed stock levels on a regular basis to ensure adequate availability of products for customers' needs.
  • Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.

Bartender Shift Manager

Maloney's Pub And Grill
Meriden, CT
12.2015 - Current
  • Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
  • Enforced health codes and safety regulations in compliance with state laws.

Manager

Arc Of Southington
Southington, CT
02.2017 - 08.2017
  • Healthcare, DDS, Group Home Manager, Overseen 3 Homes, Handled Finances, High/Low Behavior Clients, Dementia, Dysphagia and Seizures, Behavior Programs, IP's.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Waitress/Catering/Bartender

Eli's On Whitney
Hamden, CT
06.2015 - 02.2017
  • Upscale Busy Atmosphere, Yale Events, Weddings, Birthdays, Quinnipiac Events Food Prep, Serving, Bartending, Delivery, Heavy Lifting.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Organized take-out orders efficiently according to customer requests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Trained new employees to perform duties.

Residential Program Instructor

Residential Management Services
Berlin
05.2015 - 02.2016
  • Group Home Introduction, Healthcare, Handicap Vehicle Transportation, PMT, Medication Administration Certificate, High Behavior Clients, Elderly, Dementia.

Bartender/Waitress/Kitchen Staff

Daveluy's
Watertown, CT
04.2018
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Prepared salads, appetizers and cold dishes according to recipes.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Stocked kitchen with supplies such as food ingredients and cooking utensils.
  • Determined amounts of food portions for each dish according to menu specifications.
  • Followed health and safety standards when handling food items.

Education

General -

Gateway Community College
02.2017

General -

Orville H. Platt High School
06.2013

Skills

  • Behavioral Management Skills
  • Phone Skills
  • Communication Skills
  • Child Development Skills
  • Nursing Skills
  • Scheduling Staff
  • Beverage knowledge
  • Menu development
  • Upselling strategies
  • Employee Coaching
  • POS System Operation
  • Menu Memorization
  • Health codes compliance
  • Food Preparation
  • Food Service
  • Beverage Preparation
  • Order Management
  • Professional Appearance
  • Staff Management
  • New Hire Training
  • Maintaining a clean bar
  • Performance Improvement
  • Outgoing Personality

Quote

Never let the fear of striking out, keep you from playing the game.

Languages

English

Awards

  • Medication Certificate- Certified to Administer Medication
  • PMT- Physical Management Training
  • CPR/First AID Certified

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Bartender/Waitress/Kitchen Staff

Daveluy's
04.2018

Bartender Shift Manager

Blackstone
11.2017 - Current

Manager

Arc Of Southington
02.2017 - 08.2017

Bartender Shift Manager

Maloney's Pub And Grill
12.2015 - Current

Waitress/Catering/Bartender

Eli's On Whitney
06.2015 - 02.2017

Residential Program Instructor

Residential Management Services
05.2015 - 02.2016

General -

Gateway Community College

General -

Orville H. Platt High School
Alexa Jamieson