ALEXA JOHNSON
New York,NY
Summary
Driven marketing student with a strong background in sales, social media, and customer engagement. deep love for the literary and fine arts. consistently exceeding goals and building strong relationships.
Overview
2
2
years of professional experience
Work History
Sales expert
Nordstrom
11.2024 - Current
- Consistently exceeded KPIs and commission targets in a high-traffic retail environment
- Recognized as a top performer in first quarter of employment, ranking in the top 20 company-wide, and achieved $40,000 in sales within a two-week period
- Leveraged extensive product knowledge to drive revenue and foster client loyalty
Sales Representative
Verizon
02.2024 - 11.2024
- Exceeded sales quotas and KPIs by managing customer accounts, selling wireless plans and merchandise, and providing technical support to troubleshoot issues
- Leveraged CRM tools to optimize account management and delivered exceptional customer service, driving retention and revenue growth
Social Media Manager
Poprice
01.2023 - 01.2024
- Developing a comprehensive social media strategy to enhance Poprice's online presence and drive engagement with the target audience
- Online platforms saw growth of over 215% under my management
- Consistently creating creative and compelling content and manage all social media platforms to increase brand awareness and attract new customers
Telemarketer
St. John's University
01.2023 - 01.2024
- Company Overview: Jamaica, NY
- As a University Alumni Donation Telemarketer, responsibilities include contacting alumni via phone to build relationships, share university updates, and solicit charitable contributions
Education
Bachelor's of Science - Marketing
St. John's University
Queens, NY01.2027
High school diploma - undefined
Saint Francis Preparatory School
Fresh Meadows, NY01.2023
Skills
- Microsoft office
- CRM management
- Critical thinking
- Customer service
- Product and service knowledge
- Interpersonal communication skills
- Sales process management
- Time management
- Social media management
- Photo and video editing
Timeline
Sales expert
Nordstrom
11.2024 - Current
Sales Representative
Verizon
02.2024 - 11.2024
Social Media Manager
Poprice
01.2023 - 01.2024
Telemarketer
St. John's University
01.2023 - 01.2024
High school diploma - undefined
Saint Francis Preparatory School
Bachelor's of Science - Marketing
St. John's University
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