Alexa Katsapis
New York,NY
Overview
2
2
years of professional experience
Work History
E-commerce and Sales Assistant
Retail Pharmacy
Chinatown, NY
12.2024 - Current
- Oversee the website, ensuring seamless user experience and efficient order processing.
- Handle all aspects of online orders, from processing to fulfillment, ensuring timely delivery and customer satisfaction.
- Take and edit high-quality photos of products for online listings, enhancing visual appeal and driving sales.
- Assist customers in-store, providing personalized service and support to enhance their shopping experience.
- Monitor stock levels and source new independent designers and artists to carry in-store.
- Develop and execute sales strategies to boost online and in-store sales.
- Regularly update website content, including product descriptions and promotions, to keep information current and engaging.
Marketing and Analytics Intern
Designer Revival
Upper East Side, NY
05.2024 - 06.2024
- Assist in actively managing and monitoring Designer Revival's presence on Instagram.
- Style and create social media content with an emphasis on audience engagement.
- Regularly research latest marketing trends and find best ways to promote brands.
- Research media marketing strategy and ways to engage/increase media presence.
- Work side-by-side with the Marketing team to aid on projects, strategy, and execution.
- Write short-form posts, captions, and other content.
Stylist + Sales Associate
Unearth Vintage
Cobble Hill, NY
03.2023 - 07.2024
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Operated a cash register for cash and credit card transactions.
- Condition-checked merchandise to ensure quality before entering the floor.
- Sourced items and priced according to condition and era allowing items to sell quickly.
- Collaborated with team to create customer-attracting displays and mannequins.
- Cleaned and organized the store, including the checkout desk and displays.
- Welcomed customers into the store and helped them locate items with superior service.
- Developed and executed creative social media content strategies for the store's online presence to showcase unique vintage items.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Used time efficiently when not serving customers, including fixing displays and organizing fitting rooms.
Vintage Buyer
Above Chinatown
Chinatown, NY
05.2024 - 06.2024
- Identified and acquired high-quality vintage items, ensuring authenticity and style.
- Sourced $1000 of vintage goods from international sellers, ensuring items were profitable, on-trend, and in excellent condition.
- Sold at an average 3462% markup.
- Oversaw inventory management, including quality control and documentation.
- Developed strategies to merchandise vintage collections effectively, boosting sales and customer engagement.
Education
BACHELORS OF BUSINESS ADMINISTRATION - FASHION MERCHANDISING, MARKETING
LIM College
New York, NY05.2026
Skills
- Customer service
- POS Systems
- Working in fast-paced environment
- Multitasking
- Adaptability
- Communication & Teamwork
- Time management
Timeline
E-commerce and Sales Assistant
Retail Pharmacy
12.2024 - Current
Marketing and Analytics Intern
Designer Revival
05.2024 - 06.2024
Vintage Buyer
Above Chinatown
05.2024 - 06.2024
Stylist + Sales Associate
Unearth Vintage
03.2023 - 07.2024
BACHELORS OF BUSINESS ADMINISTRATION - FASHION MERCHANDISING, MARKETING
LIM College