ALEXA KIRLAND
Culpeper,VA
Summary
Seasoned Registered Nurse adept in fast-paced environments and proficient in EHR systems like EPIC. Demonstrates exceptional problem-solving abilities and strong communication skills, significantly enhancing patient recruitment and care coordination. Achieved increased patient engagement through innovative tracking and education strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Recruitment Specialist (Contract Role)
Indegene
, India
06.2024 - Current
- Manage outbound calls to potential leads for clinical studies
- Triage and provide patient education related to inclusion and exclusion criteria per study protocol
- Complete clinical documentation and timely follow-up for referred leads
- Collaborate with healthcare teams / clinical sites to ensure proper platform use, lead status updates, and avoidance of protocol deviation
- Designed and implemented a tracking system to measure clinical site and referral follow-up, resulting in increased subject contact, scheduled screenings, and randomizations
- Maintain flexibility to assist with multiple trials/protocols as needed
Remote Advice Nurse
Kaiser Permanente
Fairfax, VA
01.2023 - 06.2024
- Gathered clinical data, triaged symptoms, and rendered nursing advice per appropriate disposition, according to established guidelines and protocols.
- Communicated triage information, and consulted with healthcare teams as needed.
- Reviewed medical records and deferred to ordering physicians for interpretation of clinical data.
- Provided emotional support to patients and families, and provided patient education related to home care, medication compliance, ER/911.
Telephone Triage and Pre-Op Nurse
INOVA Vascular Surgery
Fairfax, VA
02.2021 - 01.2023
- Gathered clinical data, triaged symptoms, and provided nursing advice per appropriate disposition.
- Monitored pre-operative labs and clearances for upcoming surgeries, and consulted the clinical team as appropriate.
- Managed appeals and denials for treatments and medications as needed.
- Performed case management and utilization management duties, including DME, home health, appointments, and medication access.
Telephone Triage Nurse (Furloughed During Pandemic)
ALL Pediatrics
Lorton, VA
09.2019 - 07.2020
- Offered medical advice and recommendations based on physician guidance and clinical protocols.
- Answered and responded to incoming calls from patients to assess patient symptoms, determine health status, and identify needs.
- Facilitated preventive health education (to include appointments, home care, medication compliance, when to call 911/visit ER).
- Managed authorizations and denials of provider orders.
- Utilized knowledge of health insurance benefits and coverage limitations.
Registered Nurse (Cardiovascular Stepdown Unit)
INOVA Fairfax Medical Campus
Fairfax, VA
08.2018 - 11.2019
- Maintained collaborative and effective communication with a multidisciplinary team.
- Maintained thorough, accurate, and confidential documentation in electronic medical records.
- Educated patients and families on health care needs, conditions, and options.
- Assessed patient conditions, monitored behaviors, and updated supervising physicians with observations and concerns.
- Coordinated discharge planning and case management activities including arranging follow-up appointments or referrals for additional services.
Education
Bachelor of Science (BSN) - Nursing
Marymount University
Arlington, VA05.2018
Skills
- Ability to work independently and as a team
- Ability to work in a fast-paced, high-volume environment
- Strong verbal and written communication skills
- Excellent problem-solving and critical-thinking skills
- Ability to obtain necessary certification
- Proficient in EHR including EPIC and eCW
- Experience using Microsoft Office products
- Quick to learn new software platforms
- Remote experience
- Excellent time management skills and detail-oriented
Additionalinformation
Active Unrestricted RN (Registered Nurse) license, Virginia/Compact, 12/01/25, Active Unrestricted RN (Registered Nurse) license, District of Columbia, 06/01/26, American Red Cross BLS Basic Life Support, 11/01/26, Clinical research experience, Acute care hospital/clinical experience, Remote call center experience
Certification
- Active and unrestricted RN license (Virginia/Compact) - expires 12/2025
- Active and unrestricted RN license (District of Columbia) - expires 06/2026
- American Red Cross Basic Life Support (BLS) certification - expires 11/2026
Timeline
Patient Recruitment Specialist (Contract Role)
Indegene
06.2024 - Current
Remote Advice Nurse
Kaiser Permanente
01.2023 - 06.2024
Telephone Triage and Pre-Op Nurse
INOVA Vascular Surgery
02.2021 - 01.2023
Telephone Triage Nurse (Furloughed During Pandemic)
ALL Pediatrics
09.2019 - 07.2020
Registered Nurse (Cardiovascular Stepdown Unit)
INOVA Fairfax Medical Campus
08.2018 - 11.2019
Bachelor of Science (BSN) - Nursing
Marymount University