Alexa Lange
Denver,CO
Summary
Results-driven professional with extensive experience as a Carrier Sales Representative with a total of 4 years in the freight and logistics industry. Proven track record in building strong client relationships, negotiating rates, and optimizing service.
Overview
6
6
years of professional experience
Work History
Freight Broker
KAG Logistics
09.2024 - Current
- Successfully negotiate rates with carriers.
- Conduct inbound and outbound calls to secure coverage.
- Prospect for new clients, secure transportation, and match carriers with customers.
- Track and trace shipments from the start of booking to the point of delivery.
- Develop shipper and carrier relationships.
Financial Account Representative
RTS Financial
Overland Park, KS
02.2021 - 08.2023
- Maintained rapport with large book of clients
- Monitored account portfolios by advising on diversification and concentrations
- Carried out regular risk assessments and ensured that procedures are in place
- Resolved product or service problems
Customer Experience Specialist
BOK Financial
Kansas City, MO
02.2020 - 02.2021
- Provided advice to help clients reach their financial goals as well as solve complex problems pertaining to their financial concerns
- Educated clients on products and services that will help improve their long-term and short term financial goals
- Built, expanded, and retained long-term client relationships with individuals as well as business clients
Carrier Sales Representative
Ryan Transportation
Overland Park, KS
07.2018 - 02.2020
- Made between 150 and 200 in-bound and out-bound calls to various carriers and trucking companies per day
- Successfully negotiated rates with carriers
- Solicited new carriers, and built long-term relationships
- Tracked and traced shipments from start of booking to point of delivery
- Developed comprehensive knowledge of industry regulations, ensuring compliance in all transactions
Education
Bachelor of Science - Marketing, Advertising, And Promotion
Missouri State University
Springfield, MO05.2018
Skills
- Negotiation
- Interpersonal communication
- Customer service
- Problem solving
- Cold calling
- Time management
Timeline
Freight Broker
KAG Logistics
09.2024 - Current
Financial Account Representative
RTS Financial
02.2021 - 08.2023
Customer Experience Specialist
BOK Financial
02.2020 - 02.2021
Carrier Sales Representative
Ryan Transportation
07.2018 - 02.2020
Bachelor of Science - Marketing, Advertising, And Promotion
Missouri State University
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