Personable candidate that is eager to start a new career in dentistry. Education includes a bachelor's degree in marketing, as well as current enrollment in dental assisting school with a graduation date of June 2024. Extensive experience in customer service, sales, and account management.
Hi, I’m
Alexa Lange
Denver,CO
Summary
Overview
5
years of professional experience
1
Certification
Work History
RTS Financial
Financial Account Representative
02.2021 - 08.2023
Job overview
- Maintain rapport with large book of clients
- Processed client payments and updated accounts
- Monitor account portfolios by advising on diversification and concentrations
- Carry out regular risk assessments and ensure that procedures are in place
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
BOK Financial
Customer Experience Specialist
02.2020 - 02.2021
Job overview
- Responsible for providing advice and recommendations to help clients reach their financial goals as well as solve complex problems pertaining to their financial concerns
- Educate clients on our products and services that will help improve their long-term and short term financial goals
- Refined my knowledge in areas such as lending practices, business account structures, and cash flow
- Continually built, expanded, and retained long-term client relationships with individuals as well as business clients
Ryan Transportation
Carrier Sales Representative
07.2018 - 02.2020
Job overview
- Make between 150 and 200 in-bound and out-bound calls to various carriers and trucking companies per day
- Successfully negotiate rates with carriers on product to be shipped
- Solicit new carriers, and built long-term relationships with shippers and carriers
- Prospecting, cold calling, and qualifying of carriers
- Tracked and traced shipments from start of booking to point of delivery
- Developed comprehensive knowledge of industry regulations and guidelines, ensuring compliance in all transactions
Education
Colorado Dental Assisting SchoolColorado Springs, CO
Certificate from Dental Assisting
06.2024
University Overview
Missouri State UniversitySpringfield, MO
Bachelor of Science from Marketing, Advertising, And Promotion
05.2018
University Overview
Skills
- Detail oriented
- Organized
- Professionalism
- Compassionate
- Client service/Patient care
- Active listening
- Interpersonal communication
- Product and service sales
Certification
- Radiology
- CPR
Timeline
Financial Account Representative
RTS Financial
02.2021 - 08.2023
Customer Experience Specialist
BOK Financial
02.2020 - 02.2021
Carrier Sales Representative
Ryan Transportation
07.2018 - 02.2020
Colorado Dental Assisting School
Certificate from Dental Assisting
Missouri State University
Bachelor of Science from Marketing, Advertising, And Promotion
- Radiology
- CPR
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