Alexa LaRock
Hemphill,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
General Manager
Lost Frontier RV Park
07.2019 - Current
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Partnered across departments to run smooth, professional events and activities.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
- Coordinated with other entertainment venues to create joint promotional events.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
Server Trainer
Slice
09.2018 - 07.2019
- Accomplished multiple tasks within established timeframes.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
Office Secretary
Montrose Signs
03.2016 - 06.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
El Sereno High School
Fair Oaks, CA07.2012
Skills
- Maintenance Requests
- Park Management
- Safety Meetings
- Staff Coordination
- Manage Rentals
- Labor and Food Cost Control
- Food Service Background
- Hiring and Training
Timeline
General Manager
Lost Frontier RV Park
07.2019 - Current
Server Trainer
Slice
09.2018 - 07.2019
Office Secretary
Montrose Signs
03.2016 - 06.2018
High School Diploma -
El Sereno High School
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