Alexa Lechuga
Mesa,AZ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.
Overview
7
7
years of professional experience
Work History
Server
Morning Glory
Mesa, AZ
08.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Caregiver
Golden Heart Senior Care
Scottdale, AZ
02.2021 - 03.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
Warehouse Loader
UPS
Mesa, AZ
11.2022 - 06.2023
- Unloaded incoming shipments using a hand-truck or pallet jack.
- Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
- Labeled items with identifying information before storing them away properly.
- Checked shipments against purchase order specifications prior to loading on truck.
- Responsible for reporting any damaged or defective products immediately upon discovery.
- Followed safety rules while operating equipment in accordance with OSHA standards.
- Inspected material handling equipment for defects and notifies supervisor promptly if any are found.
- Developed good rapport with co-workers by maintaining positive attitude at all times.
- Provided assistance with other tasks assigned by management as needed.
- Loaded merchandise onto delivery trucks for shipment to customers.
Crew Member
McDonald's
Mesa, AZ
02.2020 - 11.2021
- Restocked kitchen supplies including food products and utensils.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Adhered to health department regulations regarding food handling procedures.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Brewed and served coffee and tea with preferred add-ins.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed payments on cash register and counted back bills and change to patrons.
- Maintained safe food handling practices to prevent germ spread.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Server
Culturas Oaxaca & Hidalgo Mexican Restaurant
Salinas, CA
05.2018 - 01.2020
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Education
High School Diploma -
Alisal High School
Salinas, CA05-2019
Skills
- Mobility Assistance
- Compassionate client care
- Behavioral Management
- Patient Companionship
- ADL Assistance
- HIPAA Compliance
- Food Running
- Table Bussing
- Beverage Preparation
- Safe Food Handling
- Guest Engagement
- Liquor, wine, and food service
- Front-of-house display creation
- Cash counting
- Cash Handling
- Team member support
- Sales expertise
- Table resetting
- Menu memorization
- Server training
- Strong work ethic
- Service prioritization
- Food running
- Shift management
- Technical support
- Inbound phone call management
- Complaint resolution
- Scheduling
- Report transcription
- Stock management
- Store maintenance
- Retail sales customer service
- POS operations
- Drawer management
- Employee communication
- Fluent in spanish
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Morning Glory
08.2024 - Current
Warehouse Loader
UPS
11.2022 - 06.2023
Caregiver
Golden Heart Senior Care
02.2021 - 03.2024
Crew Member
McDonald's
02.2020 - 11.2021
Server
Culturas Oaxaca & Hidalgo Mexican Restaurant
05.2018 - 01.2020
High School Diploma -
Alisal High School
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