Alexa Levy
Chandler,AZ
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Lifeguard
City Of Chandler
05.2020 - Current
- Monitor safety of guests in and around the swimming pool
- Learn and Maintain proficiency in first responder skills such as first aid, and CPR to offer individuals in distress optimal support
- Attentively monitor swimmers in distress
- Comply with pool policies and procedures and offer suggestions to staff to maximize safety awareness.
Server
O'87
10.2023 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Sauce Pizza and Wine
11.2022 - 05.2023
- Take guest orders and help customers with suggestions on the menu and recommendations
- Run expo line and make sure customers get their food in a timely manner and that the food is correct before being run to the table
- Buss and help flip tables for more customers to help keep the restaurant look clean and presentable.
Hostess and Server
High Tide
11.2021 - 07.2022
- Answered questions from restaurant patrons regarding menu items
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
- Took reservations and to-go orders by phone, answered customer questions and informed accurate wait times
- Assisted servers with table settings and beverage refills to support high-volume shifts
- Took tables and made sure guests had a memorable dining experience and had quality service from me.
Education
License - Aesthetics
SWINA
Tempe 05.2024
Diploma -
Hamilton High School
05.2023
Skills
- Full Safety Compliance
- Patron experience
- Responding to emergencies
- Maintaining Facilities
- People skills
- Complex problem-solving
- Judgment and decision making
- Learning Strategies
- Customer Transactions
- Guest Engagement and Assistance
- Safe Food Handling
- Food Running
Awards
- CPR Certified
- Most helpful in customer service
- Coach of the month
- Employee of the month
References
- Devon Zajicek (mentor), #480-242-1123, 6 years
- Patrick Tolson (old boss), #602-615-0740, 8 years
- Brian Hoer, #480-573-4829, 5 years
Timeline
Server
O'87
10.2023 - 01.2024
Server
Sauce Pizza and Wine
11.2022 - 05.2023
Hostess and Server
High Tide
11.2021 - 07.2022
Lifeguard
City Of Chandler
05.2020 - Current
License - Aesthetics
SWINA
Diploma -
Hamilton High School