Alexa Malstrom
Rockford,MI
Summary
Proven Hairstylist and Childcare Provider with a track record of enhancing client satisfaction and building strong relationships at Xscape Salon and the YMCA. Skilled in client consultation and advanced communication, adept at fostering growth and ensuring safety. Increased salon revenue through expert hair styling techniques and personalized service. Committed to continuous improvement and client education. Hardworking Stylist Assistant for 6 months, motivated to serve customers and learn new techniques. Knowledgeable about current trends and skilled in steering clients toward flattering cuts. Keeps work areas clean and neat for maximum appeal. Then transitioned into independent hairstylist to current date.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hairstylist
Xscape Salon
09.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Assisted management team with marketing initiatives targeting new clientele within the community surrounding the salon location.
- Answered phone calls and emails to schedule client appointments.
- Attended hair shows, classes and seminars to stay up-to-date.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
Childcare Provider
YMCA
09.2021 - 09.2022
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Utilized positive reinforcement techniques to encourage good behavior.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Worked with children to develop good cognitive, physical and language skills.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
Education
General Business
GVSU
Allendale, MIHigh School Diploma -
Rockford High School
Rockford, MI05.2019
Skills
- Appointment Scheduling
- Hair styling techniques
- Quick Learner
Client consultation
- Detail-orientated
- Relationship building and management
- Michigan Licensed Cosmetologist
- Balayage technique
Certification
- Cosmetology License - 08/30/2025
Timeline
Hairstylist
Xscape Salon
09.2023 - Current
Childcare Provider
YMCA
09.2021 - 09.2022
General Business
GVSU
High School Diploma -
Rockford High School