Alexa Manzella
Placentia,CA
Summary
Hi, I’m Alexa, 26 years old. While I’m currently working in the medical field, I have 4.5 years of experience in fine dining, where I developed a passion for excellent customer service. I’m now seeking full-time or part-time opportunities in a restaurant. I’m available weekdays after 5 PM and have full availability on weekends. I’d love to connect—please feel free to reach out!
Overview
9
9
years of professional experience
Work History
Audiology Assistant
HOUSE HEARING HEALTH CENTERS
03.2020 - Current
- Facilitated communication between audiologists and patients, ensuring that all parties understood treatment options and expected outcomes.
- Tracked patient recovery process to determine need for change in treatment.
- Conducted research on hearing or speech topics to help in development of procedures, technology or treatments.
- Optimized clinic workflow by efficiently setting up examination rooms with necessary equipment prior to patient appointments.
- Maintained strong relationships with hearing aid manufacturers to stay informed about new products or advancements in technology relevant to our clients'' needs.
- Provided thorough training to patients on the proper use, care, and maintenance of their hearing devices for optimal performance.
Server
CHAR STEAKHOUSE
09.2017 - 01.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Server /Head Hostess
Marina Cafe And Pub
06.2016 - 06.2018
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Skills
- Time management
- Problem-solving
- Multitasking Abilities
- Clinical documentation
- Professionalism
Timeline
Audiology Assistant
HOUSE HEARING HEALTH CENTERS
03.2020 - Current
Server
CHAR STEAKHOUSE
09.2017 - 01.2020
Server /Head Hostess
Marina Cafe And Pub
06.2016 - 06.2018
Similar Profiles
Danielle BrewerDanielle Brewer
Patient Care Coordinator at ACE Hearing CentersPatient Care Coordinator at ACE Hearing Centers
Jennifer LazzaroJennifer Lazzaro
NA at HEARING AND BRAIN CENTERS OF AMERICANA at HEARING AND BRAIN CENTERS OF AMERICA
Kristen LeeKristen Lee
Patient Care Coordinator at Johnson's Hearing CentersPatient Care Coordinator at Johnson's Hearing Centers