Alexa Marotta
Centereach
Summary
Distinguished in the aquatic realm, I’ve honed my skills at Sachem Swim Club, excelling in emergency response and swim instruction. My tenure as a lead Swim Instructor at LI Racquetball Club showcased my stress tolerance and ability to elevate swimmer performance, ensuring safety and fostering engagement through adept pool maintenance and effective communication.
Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.
Overview
11
11
years of professional experience
Work History
Hostess/Buser
La Cucina Paisanos
Farmingville, NY
12.2024 - Current
- Greeted and seated guests, ensuring positive first impressions in high-traffic environment.
- Managed reservation system, optimizing seating arrangements to enhance customer flow.
- Collaborated with kitchen and service staff to coordinate timely meal delivery.
- Monitored dining area, addressing guest needs promptly to maintain satisfaction levels.
- Implemented improvements in waitlist management, reducing average wait times significantly.
- Developed rapport with regular patrons, enhancing loyalty through personalized service experiences.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
POOL LIFEGUARD
Self Employed
Centereach, NY
06.2024 - Current
- Responded promptly to any accidents or incidents occurring within the facility’s vicinity.
- Communicated effectively with patrons and staff members in a courteous manner.
- Assisted with swim lessons and special activities to increase patron engagement.
COMPETITIVE SWIMMER
Sachem Swim Club
Farmingdale, NY
09.2015 - Current
LEAD SWIM INSTRUCTOR
LI Racquetball Club
Setauket, NY
03.2023 - 01.2024
- Identified areas of improvement for individual swimmers in order to help them reach their full potential.
- Reminded students to react calmly in dangerous situations.
- Enforced appropriate rules and regulations governing conduct at the pool facility in order to maintain a safe environment.
Education
High School -
Centereach High School
Centereach, NY06-2025
Associate of Science -
Suffolk County Community College
Selden, NY12-2026
Skills
- Stress Tolerance
- Emergency response training
- Injury Prevention
- AED Operation
- First Aid
- Chemical Level Testing
- Physical Fitness
- Water rescue techniques
- Pool Maintenance
- CPR Certified
- Swim Instruction
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
Timeline
Hostess/Buser
La Cucina Paisanos
12.2024 - Current
POOL LIFEGUARD
Self Employed
06.2024 - Current
LEAD SWIM INSTRUCTOR
LI Racquetball Club
03.2023 - 01.2024
COMPETITIVE SWIMMER
Sachem Swim Club
09.2015 - Current
High School -
Centereach High School
Associate of Science -
Suffolk County Community College