Alexa Martinez
Anaheim,CA
Summary
Dynamic customer service professional with a proven track record of resolving customer frustrations and complaints, including processing refunds and addressing card issues. Adept at providing product information and ensuring a welcoming atmosphere by greeting customers with a smile. Skilled in cash handling, consistently maintaining accuracy in transactions and verifying the authenticity of currency and identification. Committed to delivering exceptional support and addressing inquiries to enhance the overall customer experience.
Overview
2
2
years of professional experience
Work History
Dental Assistant
7-Day Dental
02.2024 - 04.2024
- Achieved high standards of hygiene through effective sterilization of instruments. Improved office organization and cleanliness, contributing to a positive patient experience. Enhanced patient flow by efficiently seating individuals and ensuring materials were readily available.
Crew member
McDonalds
02.2024 - 08.2024
- Executed customer service operations, managing cash transactions and ensuring efficient handout processing.
Cashier
Northgate
09.2024 - Current
- Oversaw financial transactions and ensured accurate cash management. Led initiatives to maintain organized and clean environments. Coordinated fundraising activities to enhance community engagement.
Education
Bachelors - Criminal Justice
Fullerton College
Fullerton05-2029
General Education Diploma - undefined
Anaheim High School
Anaheim05-2024
Skills
- Time Management
- Seal of biliteracy, English and Spanish
- POS systems
- Cash register operation
- Professionalism and courtesy
- Adaptability and communication
- Organization
- Customer assistance
Timeline
Cashier
Northgate
09.2024 - Current
Dental Assistant
7-Day Dental
02.2024 - 04.2024
Crew member
McDonalds
02.2024 - 08.2024
General Education Diploma - undefined
Anaheim High School
Bachelors - Criminal Justice
Fullerton College