ALEXA M. DRUZIN
St. Clairsville
Summary
Developed skills in customer-focused sales environment, excelling in communication and relationship-building. Demonstrated ability to understand and respond to customer needs, leading to successful outcomes. Seeking to transition into new field, leveraging transferrable skills to add value and drive success.
Overview
2
2
years of professional experience
Work History
Sales Ambassador
American Eagle Outfitters, Inc
09.2025 - Current
- Engaged customers to communicate key product features.
- Educated customers on product features and answered questions regarding product use.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Seamlessly transitioned between different roles within the sales team as needed, proving adaptability and versatility in driving success across various functions.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier and Customer Service Representative
KIRKS HOMEMADE ICE-CREAM
08.2023 - Current
- Processed customer transactions accurately and efficiently.
- Provided excellent customer service by engaging with customers, addressing inquiries
- Balanced the cash drawer and handled cash, credit, and debit transactions with accuracy.
- Resolved customer concerns promptly and professionally, ensuring satisfaction.
- Collaborated with the team to restock merchandise and maintain a clean area.
- Communicated effectively with team members and managers, to maintain a positive work environment.
- Adapted to fast-paced environments, meeting, or exceeding performance targets consistently.
- Adapted to fill in manager position when needed.
- Provided extensive training for new employees.
- Efficiently delivered merchandise in a timely fashion
Education
Business Associates - Business Management And Leadership
BELMONT COLLEGE
Saint Clairsville, OH01.2028
High School Diploma -
St. Clairsville High School
St. Clairsville, Ohio05.2025
Skills
- Sales presentations
- Coaching and mentoring
- Target achievement
- Objection handling
- Customer service
- Sales transactions
- Menu memorization
- Cleaning and organization
- Order accuracy
- Cleanliness maintenance
- Greeting customers
- Order taking
Timeline
Sales Ambassador
American Eagle Outfitters, Inc
09.2025 - Current
Cashier and Customer Service Representative
KIRKS HOMEMADE ICE-CREAM
08.2023 - Current
Business Associates - Business Management And Leadership
BELMONT COLLEGE
High School Diploma -
St. Clairsville High School