Alexa Mendoza Trevino
San Diego,CA
Summary
Dedicated 4th year International Business major with an emphasis in Spanish and Western Europe, set to graduate in Spring 2025, seeking admission to HR and Employment Law at Arizona State University. Excited to use my experience in International Business and Human Resources to advance my career in HR.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hospitality
Mendocino Farms
San Diego, CA
05.2023 - Current
- Collaborated with team members to manage high volume shifts
- Addressed customer concerns and special requests with professionalism
- Trained new team members on hospitality procedures, fostering a collaborative and service focused environment
- Maintained cleanliness and organization of the dining area, ensuring compliance with health and safety standards
Hostess
Il Fornaio
Coronado, CA
05.2022 - 05.2023
- Greeted guests warmly upon arrival, creating a positive and welcoming first impression, setting the tone for an enjoyable dining experience
- Collaborated with servers and kitchen staff to address guest needs promptly, contributing to seamless service delivery
- Managed reservations through a digital booking system, OpenTable, confirming details and accommodating special requests to ensure guest satisfaction
- Escorted guests to their tables with efficiency, maintaining an organized seating flow during peak hours
Salon Consultant
iTan Sun Spray Spa
El Cajon, CA
01.2022 - 05.2022
- Provided personalized consultations to clients, assessing individual needs and recommending tailored tanning packages and products to achieve their goals
- Promoted iTan services and products, consistently meeting or exceeding monthly sales targets by 15%
- Managed client appointments and schedules efficiently, minimizing wait times and maximizing salon productivity
- Built relationships with clients, creating loyalty and repeat business through professional and friendly interactions
Education
Bachelor's Degree - International Business-Spanish and Western Europe
San Diego State University
CA, USA05.2025
Skills
- Proficiency in Microsoft Office Suite
- Communication
- Relationship building
- Teamwork
- Adaptability
- Ability to work under pressure
- Emotional intelligence
- Decision making
- Creativity
- Reliability
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Diversity, Equity, and Inclusion Training Certificate
- Academic Achiever for the Office of Opportunity Programs, Outreach and Success (EOPOS) Fall 2023 and Spring 2024
Extracurricular Activities
01/2022 - 05/2025
Member, Alpha Phi - International Fraternity, San Diego, CA
- Contributed to chapter success by actively participating in multiple committees, including philanthropy, recruitment, and social events, fostering teamwork and collaboration.
- Supported the planning and execution of large scale fundraising events, helping raise over $50k just this past semester for the Alpha Phi Foundation in support of women's heart health.
- Collaborated with recruitment teams to organize and implement member intake processes, enhancing chapter growth and alignment with international values.
- Engaged in community service initiatives, representing Alpha Phi's commitment to community involvement and leadership development.
03/2024-09/2024
Rho Gamma, SDSU Panhellenic, San Diego, CA
- Guided and mentored potential new members (PNMs) throughout the recruitment process, providing unbiased support and information to ensure a positive and smooth experience.
- Facilitated orientation sessions and discussions, helping PNMs navigate recruitment events and make informed decisions.
- Demonstrated leadership and interpersonal skills by forming connections with PNMs and addressing concerns with professionalism and empathy.
- Collaborated with Panhellenic Council and other Rho Gammas to ensure smooth coordination of recruitment logistics.
08/2024-05/2025
Member, Society for Human Resource Management, San Diego, CA
- Engaged in professional development workshops and networking events, gaining insight into HR best practices and fostering connections with alumni and industry professionals.
- Attended SHRM-sponsored conferences, broadening knowledge of HR trends and expanding professional networks.
- Supported community service initiatives, representing SHRM's commitment to social responsibility and community engagement.
- Utilized SHRM provided resources, including certification materials and guest speaker events, to help gain practical, real world knowledge on top of my academic coursework.
Timeline
Hospitality
Mendocino Farms
05.2023 - Current
Hostess
Il Fornaio
05.2022 - 05.2023
Salon Consultant
iTan Sun Spray Spa
01.2022 - 05.2022
Bachelor's Degree - International Business-Spanish and Western Europe
San Diego State University
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