Alexa Morales
Rancho Cucamonga,CA
Summary
Enthusiastic Well Rounded Lead willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
5
5
years of professional experience
Work History
Receiving Team Lead
Neovia Logistics, Jaguar Land Rover
11.2022 - Current
- Oversee receiving operation from time of arriving to warehouse docks to designated location assigned.
- Prepping transportation paperwork for domestic and international freight.
- Assigning work for sorters and reach truck drivers per truck.
- Conducting random audits on associates.
- Assign the team their tasks and communicate expectations for the day
- All new associates to be trained and monitored for productivity.
- Communicate and monitor goals and expectations for tasks daily to team to maintain a safe and consistent workflow throughout the day.
- Monitor the team daily on all safety procedures such as inspecting equipment, reporting unsafe practices, putting away material safely and efficiently, traveling safely in aisles, asking for a team lift for material over 40 lbs.
- Assisting customers via email if they are waiting for a part to be received and prioritizing this put away. - Support supervisor with their tasks when out of office.
Shipping Team Lead
Neovia Logistics, Jaguar Land Rover
01.2023 - 01.2024
- Oversee the entire shipping operation from picking, packing, and loading
- Monitor the team and work towards expectations and cut off time given by management.
- Providing the team with the tools to be able to carry out their daily tasks.
- Training new hires and monitoring current employees by assuring they are properly trained on equipment and following all safety procedures and the standard work process.
- Document internal errors made by the team for supervisor to access and review.
- Coaching the team through issues they may be experimenting if there are obstacles preventing them from meeting goals and expectations.
- Assisting customers’ requests for material to be inspected prior to shipping, extra packaging for travel, route changes if item is needed sooner.
- Ensuring items are all systemically packed in SAP to close routes and provide bill of ladings to carriers. - Support supervisor with their tasks when out of office.
- Communicate with carriers to accommodate the PDC’s volume.
- Ensure all hazardous material is meeting all carriers’ guidelines and changing the routes.
Warehouse/Quality Team Leader
Neovia Logistics, Jaguar Land Rover
01.2021 - 01.2023
- Investigate claims made by the customers to accept/deny claims and provide management with my findings.
- Oversee the returns we receive daily from the customer for them to receive their credit in a timely manner.
- Process on SAP software. - Review list of parts sent daily via email from facilities in the UK that need to be removed from our inventory and inspected to ensure the customer is receiving the correct parts.
- Communicating via email photos of parts and serial numbers. - Oversee the PDC’s inventory daily on SAP software and make changes to ensure locations are up the standard and easily accessible to pick or put away material.
- Making inventory changes and finding creative ways to maximize the PDC’s space.
Warehouse Associate/Packer
Amazon Inc.
01.2020 - 01.2021
- Ensuring that orders are ready for transportation, as well as marking and labeling product containers. - Quality control and check each product to ensure its quality is up to the standard and that any damaged products are isolated and reported. - Requires organizational skills, physical strength and stamina. - Responsible to pack each item(s) correctly into the suggested box size and add dunnage
- Responsible to add hazard stickers correctly onto boxes that contain hazardous items. - Expected to pack a minimum of 2 packages per minute or at least pack enough packages that equals to 100 packages per hour.
Education
bachelor’s degree in Sociology -
California State University of San Bernardino
San Bernardino, CA12.2021
High School Diploma -
Montclair High School
Montclair, CA12.2017
Skills
- Basic Warehouse skills
- Leadership
- Speak English and Spanish fluently
- Word/PowerPoint/Excel
- SAP software
- Organization
- Working under pressure
- Multi-tasking
- Adaptability
- Fast learning
- Verbal Communication
- Customer Service
- Teamwork
- Sales Expert
Equipmentexperience
- Taylor Dunn
- Cherry Picker
- Dock Stocker
- Reach Truck
Timeline
Shipping Team Lead
Neovia Logistics, Jaguar Land Rover
01.2023 - 01.2024
Receiving Team Lead
Neovia Logistics, Jaguar Land Rover
11.2022 - Current
Warehouse/Quality Team Leader
Neovia Logistics, Jaguar Land Rover
01.2021 - 01.2023
Warehouse Associate/Packer
Amazon Inc.
01.2020 - 01.2021
bachelor’s degree in Sociology -
California State University of San Bernardino
High School Diploma -
Montclair High School
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