Alexa Muniz
Long Beach,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Funeral Service Assistant
All Souls Mortuary
01.2022 - Current
- Assisted in the seamless execution of visitations, funerals, and memorial services while maintaining a professional demeanor.
- Demonstrated empathy for grieving families by offering emotional support and guidance throughout the entire process.
- Assisted with the preparation and display of the deceased, ensuring respectful presentation throughout the visitation and service period.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Met with over families to plan funerals by discussing service options and needs.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Transported deceased to funeral home.
- Upheld client confidentiality and privacy by diligently managing sensitive personal information related to deceased individuals and their families.
Receptionist
Renaissance Marriott Hotel
12.2017 - 09.2021
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
Police Cadet
Long Beach Police Department
05.2018 - 06.2019
- Supported community relations efforts by participating in local events, providing a visible law enforcement presence, and engaging with citizens.
- Improved response times through effective communication with dispatchers and efficient use of department resources.
- Promoted positive relationships between the police force and the community by addressing citizen concerns through open dialogue and conflict resolution techniques.
- Safeguarded sensitive information within department records systems according to established security protocols and confidentiality requirements.
- Conducted physical training to keep fit and perform job duties productively.
- Operated communication systems to gather, process and share information.
- Complete mandatory ride alongs and assist the police officer under close supervision
Education
Associate of Science - Psychology
Long Beach City College
Long Beach, CA06.2023
Skills
- Problem-solving aptitude
- Adaptability and Flexibility
- Teamwork and Collaboration
- Multitasking Abilities
- Microsoft Teams
- Administrative tasks
- Professional Appearance
- Task Prioritization
Timeline
Funeral Service Assistant
All Souls Mortuary
01.2022 - Current
Police Cadet
Long Beach Police Department
05.2018 - 06.2019
Receptionist
Renaissance Marriott Hotel
12.2017 - 09.2021
Associate of Science - Psychology
Long Beach City College
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