Alexa Murphy, MHA, RHIA
Huber Heights
Summary
Certified health administration professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Compliance Analyst
Premier Health
04.2024 - Current
- Develops, maintains, and implements compliance policies and procedures, and improves adherence to industry regulations.
- Identifies vulnerable areas of risk by conducting internal audits.
- Collaborates with HR to implement appropriate corrective action plans for policy and privacy violations.
- Regularly visits a variety of Premier Health locations to conduct internal audits and provide in-person HIPAA training to all clinicians, managers, and employees.
- Investigates and responds to suspected violations and follows up on any resulting corrective actions.
- Receives, tracks, documents, and takes action on all complaints concerning the organization’s privacy policies and procedures.
- Ensures the organization has and maintains appropriate privacy and confidentiality consent, authorization forms, information notices, and legal practices and requirements.
- Responds to government queries as the point of contact for HIPAA compliance matters.
- Effectively reaches out and collaborates with several other departments to investigate possible violations.
- Develops risk mitigation plans to minimize compliance-related incidents and enhance operational security.
- Updates spreadsheets with latest data to enhance strategic planning.
- Comfortably works with upper management like CMOs and CEOs to resolve conflicts.
- Mails breach notification letters to patients and reports HIPAA breaches to the Office of Civil Rights
- Handles and responds to all patient privacy complaints
Epic/EMR Analyst
Premier Health
11.2022 - 01.2024
- Maintains the integrity of the enterprise master patient index and offers system support as a part of the on-call Chart Correction/Epic Identity team.
- Merges and unmerges patient records, conducts system audits, analyzes and researches records, and transfers data between patient records.
- Participates in diverse areas of project automation including query report building, file maintenance, project management, system support, and estimating system design.
- Participates in organizing, planning, programming, and analyzing master file activities.
- Functions as a liaison between end-users and the Information System department.
- Generates reports with visualizations, enhancing stakeholders' understanding of complex data.
- Utilized statistical software to interpret large data sets.
- Reduced errors in data entry and instituted rigorous quality control checks.
- Developed comprehensive training materials for new analysts, improving onboarding efficiency.
- Cultivated positive relationships with end-users to deliver fast conflict resolution for chart correction requests.
- As a team, completed 1,600 patient merges in under 6 weeks through new hospital affiliation venture.
Healthcare Resident Manager
Private Family
02.2019 - 01.2022
- Oversees 4 nurse aides
- Created schedule for all nurse aides, administered payroll, and delivered performance evaluation for other nurses
- Coordinated, organized, managed, and filed all patient records
- Positioned residents to prevent pressure ulcers every 2 hours
- Recorded vital signs
- Completed flow sheets such as eating percentages, mood changes, and incontinence status
- Assisted with medication administration and feedings while verbally encouraging intake
- Assisted with personal care and daily activities daily
- Assisted with transferring residents to doctor appointments
- Educated residents on how to use patient portals to access medical records and lab results
- Filed personal records, faxed documents, scanned and copied documents as needed
Hair Stylist & Assistant
Philosophi Salt Salon & Spa
04.2018 - 02.2019
- Color, cut, shampoo, style hair, and apply makeup
- Educate guests and sell products
- Promoted and marketed the salon through social media to gain more clients
- Assist senior stylists with up to $4,000 in weekly sales
Assistant Stylist
Pyure Aveda Salon
06.2017 - 03.2018
- Clean salon, wash towels, and set up stylist’s stations
- Massage, shampoo, blow-dry, and sell products to guests
- Escort guests to stylists
Healthcare Sourcing Specialist & Payroll Coordinator
Workplace Staffing
06.2015 - 06.2017
- Serve as assistant to Executive Director and Payroll Manager
- Provided administrative support, coordination, and technical assistance in planning, and prepared all sales reports for director meetings
- Assisted Payroll Manager by editing and keeping track of weekly payroll spreadsheet
- Improved company efficiency by redesigning payroll and sales reports using Microsoft Excel
- Collected and processed data for various reports including track of daily, monthly, quarterly, and year-end sales for the Executive Director and CEO
- Serve at the front desk, greet clients, and guests, and answer all company questions
- Answered phones and kept track of appointments and interviews
- Faxed, scanned, edited, filed, and organized all records
- Served as HR middleman between employees and healthcare practice managers
- Conducted background checks for new hires
- Reviewed timecards, vacation hours, and temp-to-hire status spreadsheets for quality and accuracy
- Prepared interview rooms for recruiters
- Sourced candidates for recruiters resulting in fees from $2,000 - $10,000 for every permanent hire
- Reached out to local college career service advisors to recruit nurses, medical assistants, and medical billers
- Posted job ads for candidates using Indeed, Monster, CareerBuilder, and Ziprecruiter
- Directed, organized, and controlled activities involved with representing the company at local career fairs
Service Manager
Chipotle Mexican Grill
10.2009 - 06.2015
- Performed sales-building activities through grassroots practices
- Provided supervision for the daily operation of the restaurant, managed a 40 – member team development track, and was responsible for takeout line transactions grossing $14,000/week
- Shared responsibility for schedule writing, emailing, payroll, cash/operations audits, P&L, maintaining vendor relationships, delivery reviews, and direct leadership for 2 kitchen managers
Education
Master of Health Administration -
Western Governors University
Salt Lake City, UT01.2023
Bachelor of Science - Health Information Management
Western Governors University
Salt Lake City, UT01.2022
Associate of Health Science -
Clark State Community College
Beavercreek, OH01.2020
Skills
- Epic EHR Software
- Sharepoint, Google Docs
- Protenus Compliance Software
- Microsoft Word, Powerpoint, Excel, One Note, Teams, etc
- Familiarity with SQL
- Strong ability to multitask, work independently, and learn new technology
- Strong interpersonal skills, attention to detail, problem-solving skills, and critical thinking skills
- Compliance monitoring, investigations expertise, research proficiency
- Corrective action plans, conflict management, internal auditing
- Reporting skills, documentation skills, documentation review
- Powerpoint & in-person presentations
- Auditing experience
- Data entry, data analysis, data security
- Training delivery, policy development
- Database management, reporting management
- Continuous improvement
- Management, performance reviews, interviewing
Certification
Registered Health Information Administrator since June 2022
Credential Number: 250440
Timeline
Compliance Analyst
Premier Health
04.2024 - Current
Epic/EMR Analyst
Premier Health
11.2022 - 01.2024
Healthcare Resident Manager
Private Family
02.2019 - 01.2022
Hair Stylist & Assistant
Philosophi Salt Salon & Spa
04.2018 - 02.2019
Assistant Stylist
Pyure Aveda Salon
06.2017 - 03.2018
Healthcare Sourcing Specialist & Payroll Coordinator
Workplace Staffing
06.2015 - 06.2017
Service Manager
Chipotle Mexican Grill
10.2009 - 06.2015
Bachelor of Science - Health Information Management
Western Governors University
Associate of Health Science -
Clark State Community College
Master of Health Administration -
Western Governors University