Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexa Murray

Malden,MA

Summary

Dynamic and dedicated Massage Therapist with extensive experience at Mandarin Oriental Hotel Group, specializing in deep tissue and stress relief massage. Proven ability to enhance client satisfaction through exceptional service and strong interpersonal skills, fostering a calming atmosphere and ensuring safety with strict hygiene practices. Committed to continuous improvement and professional ethics.

Overview

8
8
years of professional experience

Work History

Massage Therapist

Skin to Soul
10.2024 - Current
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Boosted repeat business through outstanding customer service and personalized massage experiences.
  • Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.

Massage Therapist

Mandarin Oriental Hotel Group
02.2023 - 09.2023
  • Improved overall client well-being with customized aromatherapy blends during massage sessions.
  • Utilized feedback from clients to refine massage techniques and treatment approaches, continually improving service quality.
  • Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.

Massage Therapist

Elements Massage
01.2022 - 03.2023
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

Massage Therapist

G2O Spa & Salon
09.2018 - 11.2020
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Expanded clientele by offering specialized treatments such as deep tissue, sports, and prenatal massages.
  • Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.

Lead Therapist

Massage Envy
10.2017 - 03.2018


  • Collaborated with interdisciplinary teams to create well-rounded treatment approaches addressing various aspects of patient care.
  • Ensured compliance with ethical guidelines and professional standards in all therapeutic practices consistently demonstrating professionalism in every aspect of work conducted.
  • Promoted a positive, supportive environment for patients through empathetic listening and genuine care.

Education

Massage Therapy -

Seacoast Career Schools
NH
11.2015

Skills

  • Deep tissue massage
  • Swedish massage
  • Professionalism and ethics
  • Stress relief massage
  • Body treatments
  • Hot stone massage
  • Social skills

Accomplishments

Graduated with honors from Sea Coast Career Schools

Timeline

Massage Therapist

Skin to Soul
10.2024 - Current

Massage Therapist

Mandarin Oriental Hotel Group
02.2023 - 09.2023

Massage Therapist

Elements Massage
01.2022 - 03.2023

Massage Therapist

G2O Spa & Salon
09.2018 - 11.2020

Lead Therapist

Massage Envy
10.2017 - 03.2018

Massage Therapy -

Seacoast Career Schools

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