Alexa N Corbin-Moyes
Clearfield
Summary
Dynamic Office Manager at Connect2Success with proven leadership and project management skills. Successfully redesigned the company website, enhancing user experience and branding. Adept at Microsoft Office and effective communication, I excel in fostering teamwork and adapting to fast-paced environments, ensuring compliance and operational excellence.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Office Manager
Connect2Success/Connect2Kids
Ogden
01.2025 - Current
- Oversee daily administrative operations, ensuring smooth front-desk workflow, accurate scheduling across multiple therapists’ calendars, and strict adherence to HIPAA compliance.
- Manage and maintain client medical files, retention schedules, and documentation processes in accordance with state regulations.
- Serve as a primary point of contact for clients by answering phone calls, responding to emails, addressing questions, and assisting with concerns to ensure a supportive client experience.
- Create company-wide training materials, front-desk guides, and new policies to improve consistency, compliance, and staff onboarding.
- Support the billing department by processing payments, handling collections, communicating with case workers/service workers, and assisting with insurance-related documentation.
- Lead the transition toward accepting private insurance, utilizing strong knowledge of medical billing practices and requirements.
- Act as the office’s primary IT support, troubleshooting and repairing computers, software, and internal systems.
- Fully redesigned and rebuilt the company website, improving functionality, user experience, and organizational branding.
- Coordinate staff schedules, conduct annual employee reviews, and collaborate closely with the COO, billing department, and foster care coordinator.
- Assist with internal and external audits by organizing documentation and ensuring compliance with state and organizational requirements.
- Use advanced Excel skills to create operational documents, tracking sheets, retention logs, and policy documentation.
- Oversee payroll processing and ensure accurate, timely submissions.
- Organize and maintain office systems, including creating updated client retention sheets and managing document storage timelines in accordance with state law.
Program Director
KWCR Wildcat Radio
Ogden
01.2024 - 03.2025
- Initiated and set goals for programs based on organization's strategic objectives.
- Led team meetings to ensure effective communication between departments and timely execution of tasks.
- Utilized strong organizational skills to prioritize workloads, meet deadlines, and exceed expectations.
- Focused on learning new skills and staying updated with industry changes.
- Participated in ongoing training to enhance own job skills and knowledge.
Assistant Store Manager
BoxLunch
Layton
12.2022 - 10.2024
- Supervise and train staff
- Review staff performance and offer constructive feedback
- Collaborate with team leads on setting and achieving team-specific goals
- Display merchandise to maximize purchasing appeal
- Organize sales and product demonstrations
- Write sales reports and make recommendations for improvements
- Interact with customers and resolve complaints or grievances
- Direct and supervise retail staff across several retail outlets to ensure they meet set objectives
- Provide training to retail employees to develop their skills and enhance their job performance
Retail Operations Manager
Ulta Beauty
Farmington
08.2019 - 09.2022
- Develop and implement budget and plans for retail operations
- Develop policies for the merchandising of goods in retail stores
- Monitor inventory levels to determine the need for stock supply at each retail outlet
- Ensure compliance with health/safety policies and procedures at retail sites
- Listen to customer complaints to address & resolve their issues
- Evaluate operational and financial records to determine sales performance of a retail store
Lead Cashier
Ulta Beauty
San Diego
02.2019 - 08.2019
- Performed opening duties such as counting out tills and setting up registers prior to start of business day.
- Demonstrated expertise in cash handling and customer service, providing accurate change for customers.
- Worked collaboratively with other departments within the store to provide excellent customer service experience.
- Organized the checkout area including replenishing supplies when needed and removing debris from around workstation.
- Exhibited strong communication skills with staff members to ensure smooth operation of the checkout area.
Medical Receptionist
RN Consulting
Tijuana
03.2015 - 11.2018
- Ensure compliance with company policies and procedures
- Provide solutions that address performance issues in a timely and effective manner
- Monitor the activities of the customer service department of retail outlets to ensure a satisfied clientele
- Contact store managers and other retail staff to communicate relevant information
- Mentor and motivate sales staff to put in their best in order to achieve financial goals
Education
Bachelor of Science (B.S.) - Health Sciences
Purdue University
West Lafayette, IN12-2027
Skills
- Leadership and teamwork
- Time management and adaptability
- Quick learner
- Microsoft Office proficiency
- Pressure management
- Project management
- Effective communication
Languages
- English, Fluent
- Spanish, Fluent
Certification
CPR / AED / First-Aid - NationalCPRFoundation
Timeline
Office Manager
Connect2Success/Connect2Kids
01.2025 - Current
Program Director
KWCR Wildcat Radio
01.2024 - 03.2025
Assistant Store Manager
BoxLunch
12.2022 - 10.2024
Retail Operations Manager
Ulta Beauty
08.2019 - 09.2022
Lead Cashier
Ulta Beauty
02.2019 - 08.2019
Medical Receptionist
RN Consulting
03.2015 - 11.2018
Bachelor of Science (B.S.) - Health Sciences
Purdue University