Alexa O’Leary
Pittsburgh,PA
Summary
Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Jersey Mikes Crew Member
Ethan
Pleasant Hills, PA
12.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
Subway Sandwich Artist
Ramona
Brentwood,Pa
04.2023 - 12.2023
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Observed customer purchases in line and differentiated between standard portions.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts, and sides.
Education
Brentwood Borough
Pittsburgh, PASkills
- Customer Service
- Customer Engagement
- Product Promotion
- Store Opening and Closing
- Problem-Solving
- Heavy Lifting
- Performance Improvement
- Verbal and Written Communication
- Clear Communication
- Time Management
- Safety
- Teamwork and Collaboration
- Creativity and Innovation
- Valid Driver's License
- Interactive Communication Skills
- Cleaning
- Safety Awareness
- Visual Communication
Affiliations
Apprentice Mechanic at Steele Center
Timeline
Jersey Mikes Crew Member
Ethan
12.2023 - Current
Subway Sandwich Artist
Ramona
04.2023 - 12.2023
Brentwood Borough