Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Alexa Oliveri

Albany

Summary

Experienced leader and professional bartender with five years of hands-on expertise in bartending/mixology and overall customer service in numerous environments. Striving to consistently provide an enjoyable/fun but always professional environment for all guests while navigating challenges that may arise. Consistently making a point to provide useful recommendations to guests regarding pairings, wine, liquor, beer selections. Knowledgeable of common cocktails, specialty cocktails, and creating cocktail recipes. Incredibly devoted to making meaningful contributions and interactions with guests; developing genuine customer relationships and providing an authentic and overall positive service experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Mixologist/Bartender

Scarlet Knife
11.2024 - Current
  • Deep comprehension of food and wine parings
  • Knowledgeable on flavor pairings
  • Crafted innovative and visually stunning cocktails, incorporating unique flavor combinations and presentation techniques
  • Maintained an extensive knowledge of spirits, wines, and craft beers to provide expert recommendations to customers
  • Implemented efficient inventory management system to minimize waste and optimize cost control
  • Created personalized cocktail experiences for guests based on their preferences and dietary restrictions
  • Developed a comprehensive menu of signature cocktails & unique dining experiences for guests, resulting in an increase in sales
  • Maintained 5 star cleanliness in all areas as well as maintaining high end professionalism during high volume
  • Experience working private cocktail events & wine/bourbon tastings
  • Continuosly served food and drinks politely and professionally to every guest
  • Up to date on daily specials created by Chef & understanding which wines would pair best to insure a perfect way for up-selling

Bartender

TORO Cantina
07.2024 - 11.2024
  • Consistently greeting guests in a timely manner with an upbeat attitude
  • Maintaining a cleanly/Enjoyable environment
  • Knowledgeable on varieties of tequilas, mezcal's & craft cocktails
  • Knowledgeable on Mexican cuisine & flavor profiles
  • Understanding how different mezcals and different tequilas compliment one another
  • Maintaining a pleasant atmosphere in a high volume environment
  • Balancing service bar while providing excellent service to bar guests
  • Knowledge on how to batch craft cocktails
  • Rotating ingredients to ensure fresh quality

Bartender

Smokey Bones
01.2021 - 05.2024
  • Consistently provided outstanding customer service by engaging with patrons, understanding their preferences, and delivering personalized recommendations
  • Demonstrated a strong ability to upsell and cross-sell beverage offerings, resulting in increased sales and customer satisfaction
  • Maintained an organized bar area, ensuring cleanliness, proper stock levels, and adherence to health and safety regulations
  • Collaborated effectively with bar team and kitchen staff to deliver a seamless and exceptional customer experience
  • Utilized strong communication and interpersonal skills to build rapport with customers and create a welcoming environment
  • Maintaining an enjoyable atmosphere under high pressure
  • Knowledgeable on liquor, wines, beers & standard cocktail recipes
  • Knowledgeable on both food & drink menus
  • (Up to date on specials, rewards, promotions)
  • Ensuring all products are up to date on freshness and quality
  • TIPS Certified
  • Ability to work all Front of House positions
  • Hostess, server, service bar, opening and closing bartender
  • Trained on bar management: inventory, ordering, counts, training, creating cocktail specials
  • Took on key bar manager responsibilities; such as weekly inventory, invoices, ordering liquor, beer, kegs, juices, sodas, etc
  • Stocked inventories and handled over 100 supply necessities to insure the bar area stayed stocked and ready to go

Lead Teacher

Kiddie Academy
01.2020 - 12.2020
  • Prepared age-appropriate lesson plans and activities
  • Provided individualized support and guidance to students
  • Assisted in organizing and conducting parent-teacher conferences
  • Managed classroom behavior and maintained a safe and positive learning environment

Waitress/Bartender

Service Bar - Myplace & Co.
01.2019 - 12.2020
  • Greet customers and answered all questions and concerns
  • Opened and closed the dining room and took inventory
  • Maintained a clean and desirable work environment
  • Time management: taking care of guests in the dining room while having to jump behind bar to make drinks during rushes
  • Answering the phone: taking take out orders
  • Keeping calm under stressful circumstances & ensuring guests are leaving happy & satisfied

Education

Bachelors Degree - Art History

Russell Sage College
Troy, NY
01.2019

Skills

  • Restaurant experience
  • Special education
  • Time management
  • Cash handling
  • Customer service
  • Leadership
  • Restaurant management
  • Classroom Management
  • Classroom experience
  • Hospitality
  • Behavior Management
  • Upselling
  • Writing Skills
  • Host/Hostess
  • Teaching
  • Serving
  • POS
  • Experience working with students
  • Organizational Skills
  • Childcare
  • Bartending
  • Tutoring
  • Responsible alcohol service
  • Sales and marketing
  • Upselling strategies
  • Beverage preparation
  • Cash handling accuracy
  • Inventory monitoring
  • Social media promotion
  • Custom drink preparation
  • Networking and relationship building
  • Classic cocktails
  • Inventory coordination
  • Pairing recommendations
  • Efficient multitasking

Certification

TIPS

Assessments

  • Customer service, Proficient, 06/01/20
  • Customer service fit, Proficient, 03/01/21
  • Building relationships for childcare providers, Proficient, 07/01/20
  • Work style: Reliability, Proficient, 07/01/23
  • Bartending, Proficient, 07/01/20
  • Food service: Customer situations, Proficient, 05/01/24
  • Time management skills, Proficient, 05/01/24

Timeline

Mixologist/Bartender

Scarlet Knife
11.2024 - Current

Bartender

TORO Cantina
07.2024 - 11.2024

Bartender

Smokey Bones
01.2021 - 05.2024

Lead Teacher

Kiddie Academy
01.2020 - 12.2020

Waitress/Bartender

Service Bar - Myplace & Co.
01.2019 - 12.2020

Bachelors Degree - Art History

Russell Sage College

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Alexa Oliveri