Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexa Ortiz

Bell Gardens,CA

Summary

I have gained valuable experience working at both a boutique and a taco shop, where I developed a strong skill set in customer service and operations. At the boutique, I was responsible for assisting customers, managing inventory, and creating attractive merchandise displays. This role allowed me to fine-tune my attention to detail and enhance my ability to provide excellent customer experiences. In my role at the taco shop, I thrived in a fast-paced environment, handling food preparation, order taking, and cash transactions with efficiency and accuracy. This experience has taught me how to manage multiple tasks simultaneously and maintain a high level of productivity under pressure. I am a hardworking individual who adapts quickly to new environments and challenges. My diverse background in both retail and food service has equipped me with a versatile skill set that makes me a valuable asset to any team

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Jay's Boutique
01.2021 - 11.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

School Counselor Internship

Academia Avance Middle School
09.2023 - 04.2024
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Developed effective improvement plans in alignment with goals and specifications.

Cashier

Nice Tacos
03.2022 - 03.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Set up new sales displays each week with fresh merchandise.

Education

High School Diploma -

Academia Avance Charter High School
Highland Park,CA
06-2024

Skills

  • Department reset
  • Product knowledge
  • Sales goals attainment
  • Time management
  • Positive and professional
  • Customer assistance
  • Teamwork
  • Shelf stocking
  • Friendly and outgoing
  • Retail sales
  • Fluent in english and spanish

Languages

English
Full Professional
Spanish
Full Professional

Timeline

School Counselor Internship

Academia Avance Middle School
09.2023 - 04.2024

Cashier

Nice Tacos
03.2022 - 03.2023

Retail Sales Associate

Jay's Boutique
01.2021 - 11.2024

High School Diploma -

Academia Avance Charter High School
Alexa Ortiz