Alexa Osornio
Waukegan,IL
Summary
Dynamic and certified Lifeguard with a proven track record at Great Wolf Lodge, showcasing strong swimming ability and effective problem-solving skills. Excelled in emergency response, enhancing swimmer safety and customer satisfaction. Demonstrated leadership and team collaboration, significantly improving incident handling efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Great Wolf Lodge
08.2023 - Current
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Lifeguard
Six Flags
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Crew Member
Culver's Restaurant
01.2023 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High. -
Waukegan High School
Waukegan, IL05.2024
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Patience and Empathy
- Physical Fitness
- Team Collaboration
- Strong swimming ability
- CPR and AED Training
- Adaptability in Emergencies
- Team Bonding
- General Maintenance
- Water rescue techniques
Certification
Lifeguard certification
Languages
Spanish
Native or Bilingual
Timeline
Lifeguard
Great Wolf Lodge
08.2023 - Current
Lifeguard
Six Flags
05.2023 - 08.2023
Crew Member
Culver's Restaurant
01.2023 - 05.2023
Lifeguard certification
High. -
Waukegan High School
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