Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

Alexa Peñate

Miami

Summary

Highly motivated and results-oriented professional with a proven track record of successfully prioritizing and completing multiple tasks simultaneously. Exceptional ability to follow through and achieve project goals. Thrives in fast-paced environments where efficiency and attention to detail are crucial. Strong focus on task-driven execution, consistently delivering high-quality work within tight deadlines.

Overview

5
5
years of professional experience
1
1
Certification

Work History

EMT-Basic

MCT Express
02.2024 - Current
  • Adapted quickly to dynamic situations by incorporating critical thinking skills and decisive actions when faced with rapidly changing conditions or new information about patients'' needs.
  • Assessed patient conditions, maintaining calm demeanor in urgent situations.
  • Utilized ambulances and other vehicles to transport patients to medical facilities.
  • Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.

scheduler

DMS Contractors
07.2023 - 12.2023
  • Monitored and responded to client/resident emails and phone calls
  • Performed data entry tasks for all client orders
  • Maintained a steady office flow by directing client inquiries
  • Organized team workload and prioritized tasks to streamline office functions in a deadline-driven environment
  • Organized forms, made photocopies, filed records and prepared correspondence and reports
  • Verified data files prior to entry to maintain high data accuracy
  • Conducted secure follow-up phone calls and emails to acquire

MA

Nephrology Associates of south miami
02.2023 - 07.2023
  • Managed phone calls per policy and service expectations for 90% of customers on the phone and those in the clinic
  • Supervised sterilization protocol for equipment, ensuring all were clean and in top working order
  • Maintained and updated spreadsheets to help organize payment and collect information
  • Reacted calmly and effectively in emergency situations and added the personal, caring touch that immediately put patients at ease

MA

Better Care of Broward Medical Center
06.2022 - 11.2022
  • Managed phone calls per policy and service expectations for 90% of customers on the phone and those in the clinic
  • Supervised sterilization protocol for equipment, ensuring all were clean and in top working order
  • Coordinated efficient flow of daily patient visits while answering the phones accordingly
  • Reacted calmly and effectively in emergency situations and added the personal, caring touch that immediately put patients at ease

Office assistant

Rooms To go
03.2022 - 06.2022
  • Answered and screened telephone calls, took messages, and relayed them to the correct personnel
  • Organized paperwork and performed data entry, scanning, printing, and faxing documents as necessary
  • Responded to customer billing and financial inquiries and directed customers to appropriate departments
  • Documented each costumer’s account accessed with information provided including the outcome of the call

Shift leader

Jungle island
08.2019 - 12.2021
  • Monitored that all daily operations ran smoothly
  • Promote a positive atmosphere and go above and beyond to guarantee each customer receives exceptional service
  • Handled customer service requests and resolved issues to total guest satisfaction
  • Kept area neat, clean, and organized at all times

Education

highschool diploma -

hialeah highschool
06.2019

Skills

  • Fluent in Spanish and English
  • Professional Office Skills
  • Effective Communication Skills
  • Efficient Learner
  • Dynamic Workflow Coordination
  • Effective Organizer
  • Constructive Outlook
  • Licensed Emergency Medical Technician

Personal Information

Authorized To Work: US

Certification

  • Bls First Responder
  • Emergency Medical Technician License

Timeline

EMT-Basic

MCT Express
02.2024 - Current

scheduler

DMS Contractors
07.2023 - 12.2023

MA

Nephrology Associates of south miami
02.2023 - 07.2023

MA

Better Care of Broward Medical Center
06.2022 - 11.2022

Office assistant

Rooms To go
03.2022 - 06.2022

Shift leader

Jungle island
08.2019 - 12.2021

highschool diploma -

hialeah highschool
Alexa Peñate