Alexa Peñate
Miami
Summary
Highly motivated and results-oriented professional with a proven track record of successfully prioritizing and completing multiple tasks simultaneously. Exceptional ability to follow through and achieve project goals. Thrives in fast-paced environments where efficiency and attention to detail are crucial. Strong focus on task-driven execution, consistently delivering high-quality work within tight deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
EMT-Basic
MCT Express
02.2024 - Current
- Adapted quickly to dynamic situations by incorporating critical thinking skills and decisive actions when faced with rapidly changing conditions or new information about patients'' needs.
- Assessed patient conditions, maintaining calm demeanor in urgent situations.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Managed stressful situations calmly under pressure while maintaining composure to provide the best care possible for patients experiencing traumatic events.
scheduler
DMS Contractors
07.2023 - 12.2023
- Monitored and responded to client/resident emails and phone calls
- Performed data entry tasks for all client orders
- Maintained a steady office flow by directing client inquiries
- Organized team workload and prioritized tasks to streamline office functions in a deadline-driven environment
- Organized forms, made photocopies, filed records and prepared correspondence and reports
- Verified data files prior to entry to maintain high data accuracy
- Conducted secure follow-up phone calls and emails to acquire
MA
Nephrology Associates of south miami
02.2023 - 07.2023
- Managed phone calls per policy and service expectations for 90% of customers on the phone and those in the clinic
- Supervised sterilization protocol for equipment, ensuring all were clean and in top working order
- Maintained and updated spreadsheets to help organize payment and collect information
- Reacted calmly and effectively in emergency situations and added the personal, caring touch that immediately put patients at ease
MA
Better Care of Broward Medical Center
06.2022 - 11.2022
- Managed phone calls per policy and service expectations for 90% of customers on the phone and those in the clinic
- Supervised sterilization protocol for equipment, ensuring all were clean and in top working order
- Coordinated efficient flow of daily patient visits while answering the phones accordingly
- Reacted calmly and effectively in emergency situations and added the personal, caring touch that immediately put patients at ease
Office assistant
Rooms To go
03.2022 - 06.2022
- Answered and screened telephone calls, took messages, and relayed them to the correct personnel
- Organized paperwork and performed data entry, scanning, printing, and faxing documents as necessary
- Responded to customer billing and financial inquiries and directed customers to appropriate departments
- Documented each costumer’s account accessed with information provided including the outcome of the call
Shift leader
Jungle island
08.2019 - 12.2021
- Monitored that all daily operations ran smoothly
- Promote a positive atmosphere and go above and beyond to guarantee each customer receives exceptional service
- Handled customer service requests and resolved issues to total guest satisfaction
- Kept area neat, clean, and organized at all times
Education
highschool diploma -
hialeah highschool
06.2019
Skills
- Fluent in Spanish and English
- Professional Office Skills
- Effective Communication Skills
- Efficient Learner
- Dynamic Workflow Coordination
- Effective Organizer
- Constructive Outlook
- Licensed Emergency Medical Technician
Personal Information
Authorized To Work: US
Certification
- Bls First Responder
- Emergency Medical Technician License
Timeline
EMT-Basic
MCT Express
02.2024 - Current
scheduler
DMS Contractors
07.2023 - 12.2023
MA
Nephrology Associates of south miami
02.2023 - 07.2023
MA
Better Care of Broward Medical Center
06.2022 - 11.2022
Office assistant
Rooms To go
03.2022 - 06.2022
Shift leader
Jungle island
08.2019 - 12.2021
highschool diploma -
hialeah highschool