Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexa Phallan

Somerville

Summary

Dynamic Administrative Assistant with proven expertise at the Arthritis and Osteoporosis Clinic of Brazos Valley. Skilled in customer service and data organization, I excelled in scheduling and optimizing operations, ensuring seamless communication across departments. A dedicated team player, I effectively managed multi-line phone systems and enhanced office efficiency through strong time management.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Arthritis and Osteoporosis Clinic of Brazos Valley
04.2021 - 10.2023

Scheduled appointments for multiple Rheumatologists, answered multi line phone system and directed them to correct department. I also scheduled pharmaceutical lunches for the clinic as well as meetings with the doctors.

Optical Manager

TSO
04.2020 - 04.2021

Overlooked the optical department in specializing in meeting with the reps and ordering frames to keep inventory in tact, ordered lenses for patients as well as troubleshooting any issues they may have had with their lenses and/or prescription. I made sure the other opticians helped keep the optical department in tip top shape.

Daycare Teacher-2’s Class

First Baptist Church School
03.2019 - 03.2020
  • Facilitated engaging activities to promote cognitive and motor skill development among toddlers.
  • Implemented individualized learning plans to support each child's unique growth and learning style.
  • Observed and documented children's behavior to assess developmental progress and identify areas for improvement.
  • Collaborated with team members to develop age-appropriate curriculum tailored to children's interests.

Daycare Teacher

St. Paul Lutheran Daycare
03.2011 - 08.2016
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.

Education

Associate of Arts - Psychology

Blinn College
Brenham, TX
04.2025

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Time management
  • Microsoft Word
  • Administrative support
  • Microsoft outlook
  • File organization
  • Clerical support
  • Customer relations
  • Scheduling
  • Dedicated team player
  • Data organization
  • Microsoft PowerPoint
  • Data collection
  • Prioritization
  • Multi-line phone systems
  • Multi-line phone proficiency
  • Tech-Savvy

Certification

Associates of Arts degree in psychology

Timeline

Administrative Assistant

Arthritis and Osteoporosis Clinic of Brazos Valley
04.2021 - 10.2023

Optical Manager

TSO
04.2020 - 04.2021

Daycare Teacher-2’s Class

First Baptist Church School
03.2019 - 03.2020

Daycare Teacher

St. Paul Lutheran Daycare
03.2011 - 08.2016

Associate of Arts - Psychology

Blinn College