Alexa Phelps
Winnebago,IL
Summary
Focused student with years of traveling/volunteering and relevant work experience behind me. I believe my years in the workforce and making teamwork of utmost importance makes me a strong candidate for any position. My travels have versed my mind to have a much better understanding of the human condition from numerous different perspectives. My deep passion for preserving life in the physical, mental, and emotional and unique perspective sets me apart from others.
Overview
7
7
years of professional experience
Work History
Billing Coordinator
Ack Ack Nursery
09.2023 - 08.2024
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
Manager
Infinite Soul Vibrations
08.2021 - 05.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Toni's of Winnebago
07.2017 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Applied Science - Nursing
Highland Community College
Freeport, IL01-2027
Skills
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Clear Communication
- Following Instructions
Languages
Albanian
Limited Working
Bulgarian
Limited Working
German
Limited Working
English
Native or Bilingual
Timeline
Billing Coordinator
Ack Ack Nursery
09.2023 - 08.2024
Manager
Infinite Soul Vibrations
08.2021 - 05.2023
Server
Toni's of Winnebago
07.2017 - 09.2021
Associate of Applied Science - Nursing
Highland Community College
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