ALEXA PHELPS
Louisville,KY
Overview
11
11
years of professional experience
Work History
Barista
Starbucks
09.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of work areas to ensure compliance with health standards.
- Assisted in training new baristas on beverage preparation techniques and customer service protocols.
- Delivered exceptional customer service by actively engaging with customers and addressing their needs promptly.
In-Home Senior Caregiver
All Pros Senior Care
12.2023 - 05.2025
- After losing some people in my life who were very close to me and exploring different career opportunities, I became a caregiver for my 96 year old grandfather.
- I am very thankful for the opportunity I have had to send time with him and help him with daily task which he requires assistance with. From preparing meals, to setting up his church service for him to watch, taking him to doctors appointments.
- Taking care of his needs during the day while I am with him taking great responsibility for ensuring he is very well taken care of.
B2B Sales
Honey Baked Ham
09.2022 - 12.2023
- When working at Honey Baked Ham I would contact different businesses to see if they were interested in placing gifting orders for their workers to receive hams or turkeys for the holidays. I would verify the amount of hams they were interested in, schedule the pick up or delivery as well as working with the production team to make sure all the orders would be prepared and packaged for the customers at their scheduled pick up or delivery date.I would also assist in placing catering orders, ensuring the dining room was stocked and kept clean and tidy for the customers enjoying their meals inside of the store. I would also come in early to help assemble catering orders and ensure they were prepared and packaged for delivery.
Delivery Driving
09.2021 - 08.2022
- While completing my degree I began working for UberEats, Amazon Flex, as well as Lyft which has helped me face many challenges that I had to overcome quickly and make decisions with little time to think. I enjoy helping people and providing a service but I am looking for a more serious job with opportunity for advancement.
Locker room and Fitness center Attendant
Big Spring Country Club
08.2020 - 09.2021
- My responsibilities at Big Spring Country Club include opening the gym and locker room. Serving coffee, washing towels, folding and restocking the locker room with towels. I am responsible for cleaning the showers and locker rooms. I also place orders for the members as well as bringing the drinks such as soda or wine. I also make sure the members check in before using the gym, and sanitize the gym equipment in between gym sessions.
Clicklist Associate
KROGER
12.2016 - 08.2020
- I have met many wonderful people and gained a lot of knowledge. I was hired as a Clicklist associate which is given the task of filling and taking orders out to the customer when they arrive at their scheduled time. In the last two years of working in Clicklist, I have learned the position very well, and have become able to run the whole department when needed. I have also learned how to be a cashier in times of need. I have helped customers who are blind shop for their items as well as trained new associates when they join our team. I am a valuable asset to the company and have enjoyed my time at the store.
Administrative Part-time Internship
DMLO Accounting Firm
01.2020 - 03.2020
- During my intership, I learned about different tax documents, and organized them to be used by the tax professionals when completing the clients tax returns. I had the experience to see what a busy season was like at a regional accounting firm.
GE Appliance Park
05.2019 - 09.2019
- While completing my bachelor’s degree, I had the opportunity to work at GE appliances. This job is much different than any position I have previously held. I enjoy going to work and learning how to complete new jobs in the process of creating the finished product. I think it is critical to go to work with a positive attitude and to do my best with all tasks assigned. When something breaks down on the line it is important the issue is fixed as fast as possible to have efficient use of the time during each shift to get as much product produced as possible. When something goes down it is important to work as a team to keep everything going whether that means completing tasks manually or finding a solution quickly. I continue to learn a lot from this new opportunity.
Associate
PANERA BREAD
04.2016 - 09.2016
- As an associate at Panera, I would strive to ensure every order was completed correctly and the customer received exactly what they were hoping to if not better. As an associate, I would take customers’ orders as I thanked them for choosing to dine with us at Panera and answer any questions they may have about the wide varied of menu options, I also was trained to make the food for customers dining in the café, in addition to the quick pace of the drive thru. I often would cover multiple positions at one time to increase the quality of the experience for the customers. I would stay till the late hours in the night after closing to unload the truck that was delivered as well as training new employees that were hired before I had completed my own training.
Sales Associate
CLOTHES MENTOR
09.2014 - 03.2016
- As a sales associate, I was able to benefit the company by being a role model to other works, always on time, and having a good attitude about coming to work and brightening the work environment while ensuring customers are shopping with ease. I worked as a cashier even on the busiest days of the year. Would condition the gently used clothing items to be bought into the store, well also consider a certified buyer, and trained newer employees to become excellent buyers. I have also assisted many customers in shopping as well as helping a blind woman find many clothing items she loved, I would often assist the managers, and lead projects with other coworkers.
Education
Bachelor of Arts - Liberal Studies
Bellarmine University
Louisville, KY08.2022
High School Diploma -
Waggener Highschool
Louisville, KY06.2016
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Out going personality
Timeline
Barista
Starbucks
09.2025 - Current
In-Home Senior Caregiver
All Pros Senior Care
12.2023 - 05.2025
B2B Sales
Honey Baked Ham
09.2022 - 12.2023
Delivery Driving
09.2021 - 08.2022
Locker room and Fitness center Attendant
Big Spring Country Club
08.2020 - 09.2021
Administrative Part-time Internship
DMLO Accounting Firm
01.2020 - 03.2020
GE Appliance Park
05.2019 - 09.2019
Clicklist Associate
KROGER
12.2016 - 08.2020
Associate
PANERA BREAD
04.2016 - 09.2016
Sales Associate
CLOTHES MENTOR
09.2014 - 03.2016
Bachelor of Arts - Liberal Studies
Bellarmine University
High School Diploma -
Waggener Highschool