Alexa Preciado

Urban Air Trampoline and Adventure Park

08.2022 - Current

Monitored guest activities to ensure compliance with safety regulations and park policies.
Assisted in training new staff on operational procedures and safety protocols.
Conducted regular inspections of equipment and facilities to maintain cleanliness and safety standards.
Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
Facilitated communication between guests and staff, promoting a positive environment within the park.
Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Trained new staff on cafe operations, promoting teamwork and adherence to safety protocols.
Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
Produced food and drink products adhering to company quality and quantity standards.
Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Helped customers complete purchases, locate items, and join reward programs.