Alexa Quinn
Wellesley,Massachusetts
Summary
High energy customer service representative skilled at welcoming guests and overseeing dining operations in previous positions. Proficient in balancing server loads and customer desires. Calm and level-headed in all types of situations. Hard working and driven with a variety of customer service experiences.
Overview
5
5
years of professional experience
Work History
Course Greeter
The Royal And Ancient Chappaquiddick Links
06.2023 - 08.2023
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Acted as first point of contact for visiting clients and customers.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
Hostess
The Seafood Shanty
06.2023 - 08.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Counter Server
The Linden Store
07.2018 - 01.2023
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Took and processed over customer orders.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Nursing
Miami University
Oxford, OH05.2026
High School Diploma -
Wellesley High School
Wellesley, MA06.2022
Skills
- Customer Service
- POS Inventory System Operation
- Visitor Check-In
- Guest Flow
- Organization and Time Management
- Order Processing
Timeline
Course Greeter
The Royal And Ancient Chappaquiddick Links
06.2023 - 08.2023
Hostess
The Seafood Shanty
06.2023 - 08.2023
Counter Server
The Linden Store
07.2018 - 01.2023
Bachelor of Science - Nursing
Miami University
High School Diploma -
Wellesley High School
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