Alexa Reese
Colbert,GA
Summary
Driven Prior Authorization Coordinator with a proven track record at Ashford Pain Solutions, enhancing patient satisfaction through meticulous management of authorization requests and streamlining IV therapy preparation. Expert in HIPAA compliance and insurance verification, coupled with exceptional organizational skills and a commitment to reducing documentation errors. Well-organized,
administrative professional bringing excellent multitasking abilities developed over 7 years of Medical
Services experience. Attentive listener committed to building strong, trusting relationships with staff and
management.
Overview
4
4
years of professional experience
Work History
Prior Authorization Coordinator
Ashford Pain Solutions
06.2021 - Current
- Improved patient satisfaction by efficiently managing prior authorization requests and ensuring timely approvals.
- Reduced errors in documentation by meticulously reviewing medical records and verifying patient information.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Collected and processed patient liability statements prior to service.
- Verified eligibility and compliance with authorization requirements for service providers.
- Improved patient satisfaction by providing education on the purpose, process, and care of their IV lines.
- Streamlined workflow by efficiently preparing and organizing necessary supplies for IV therapy administration.
Medical Assistant
Oglethorpe Ear Nose & Throat
10.2020 - 03.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
Medical Assisting
Southwestern Community College
Sylva, NCHigh School Diploma -
Highlands School
Highlands, NC05.2017
Skills
- Authorizations
- Benefit Coverage
- HIPAA Compliance
- Strong Organization
- Patient Scheduling
- Retro-Authorizations
- Insurance Verification
- Medical terminology knowledge
- Understanding of insurance details
- Insurance procedures
- Critical thinking abilities
- Workflow Management
- Records Maintenance
- Patient Referrals
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Collaboration and Teamwork
- Reliability
- Team Collaboration
- Effective Communication
- Insurance Authorizations
Accomplishments
- Successfully completed EMT course through Oglethorpe County EMS
Affiliations
- Athens Ketamine Center
Timeline
Prior Authorization Coordinator
Ashford Pain Solutions
06.2021 - Current
Medical Assistant
Oglethorpe Ear Nose & Throat
10.2020 - 03.2021
Medical Assisting
Southwestern Community College
High School Diploma -
Highlands School
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