Summary
Overview
Work History
Education
Skills
Goals
Timeline
Generic

Alexa Robinson

Brooklyn

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

10
10
years of professional experience

Work History

Floor Assistant

Feel Beauty Supply
05.2024 - Current
  • Assisted customers by providing product information and addressing inquiries efficiently.
  • Maintained floor organization, ensuring products were stocked and displays were visually appealing.
  • Supported team in executing promotional setups, enhancing customer engagement and sales opportunities.

Floor Associate

Burlington Coat Factory Department Store
05.2023 - 12.2023
  • Assisted customers with product inquiries and ensured a positive shopping experience.
  • Maintained organized sales floor by restocking merchandise and arranging displays effectively.
  • Operated point-of-sale system to process transactions accurately and efficiently.

Sales Associate

Rainbows
04.2019 - 08.2020
  • Answer questions regarding the store and it’s merchandise.
  • Help customers try on or fit merchandise.
  • Inventory stock and requisition new stock.
  • Exchange merchandise for customers and accept returns.
  • Price Clothing for customers.

Crew Member

Mcdonalds
01.2017 - 01.2018
  • Facilitated a pleasant dining experience by welcoming each customer, being mindful of customer needs during each transaction, and confirming order items before completing sale.
  • Collaborated with a team of 10+ crew members during breakfast, lunch, and weekend shifts to complete orders in a timely manner, maintain restaurant cleanliness, and restock inventory.
  • Demonstrated leadership and teamwork by cross-training coworkers in areas including counter, cashier, food prep, and drive-thru; helped new crew members and led training program.
  • Reached 100% accuracy for sales tallies and demonstrated superior knowledge/use of POS system to enter menu orders (both standard and custom) and minimize wait time for customers.
  • Reduced customer complaints and promoted greater satisfaction by problem-solving for minor issues and including management to resolve escalated situations.

Childcare Provider

Little Birds Day Care Center
01.2016 - 06.2017
  • Supervise / monitored the safety of children
  • Prepare and organize mealtimes and snacks for children
  • Keep track of children’s progress, routines, and interests.
  • Help children keep good hygiene

Education

High School Diploma -

Professional Pathways High School
Brooklyn, NY
03.2022

Skills

  • Great Communication
  • Problem solving
  • Leadership
  • Time Management

Goals

  • To provide great customer service and to make a positive impact on others
  • Growth Opportunities
  • Better sense of Responsibility
  • Financial Stability

Timeline

Floor Assistant

Feel Beauty Supply
05.2024 - Current

Floor Associate

Burlington Coat Factory Department Store
05.2023 - 12.2023

Sales Associate

Rainbows
04.2019 - 08.2020

Crew Member

Mcdonalds
01.2017 - 01.2018

Childcare Provider

Little Birds Day Care Center
01.2016 - 06.2017

High School Diploma -

Professional Pathways High School

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