Alexa Rocha
Brownsville,TX
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
T-trendz
01.2025 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business..
Administrative Assistant
Brownsville Nursing And Rehabilitation Center
08.2024 - 04.2025
- Greet and assist residents, families, visitors, and staff in a professional and courteous manner.
- Answer phone calls, respond to inquiries, and route messages appropriately.
- Maintain and organize resident files, medical records, and administrative documents in compliance with HIPAA and facility policies.
- Schedule meetings, appointments, and staff trainings; prepare agendas and meeting minutes.
- Assist with onboarding new employees, including preparing paperwork and orientation materials.
- Handle correspondence such as emails, letters, and memos for the administrator and nursing staff.
- Maintain office supplies, forms, and equipment; submit purchase requests as needed..
- Support compliance efforts by preparing reports, updating policies, and filing regulatory documents.
- Provide general clerical support to nursing, dietary, activities, and maintenance departments when needed.
Education
The University of Texas Rio Grande Valley
Brownsville , TXHigh School Diploma -
Veterans Memorial Early College High School
Brownsville, TX05.2025
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Certification
EKG , CPR
Languages
Spanish
Full Professional
Timeline
Sales Associate
T-trendz
01.2025 - 05.2025
Administrative Assistant
Brownsville Nursing And Rehabilitation Center
08.2024 - 04.2025
The University of Texas Rio Grande Valley
High School Diploma -
Veterans Memorial Early College High School
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