Alexa Rodriguez
Fort Worth,TX
Summary
. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Operations Specialist
Right at Home, Home Health Care
09.2023 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Successfully managed multiple projects simultaneously while adhering to deadlines.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
- Improved operational efficiency by streamlining processes and implementing new systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Personal Care Aide
Right at Home
06.2018 - 09.2023
- Assisted clients with daily living activities for increased comfort and quality of life.
- Maintained safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Collaborated with healthcare professionals to provide comprehensive care, addressing both physical and emotional needs.
- Provided timely assistance with personal hygiene tasks for improved self-esteem and dignity preservation.
- Improved client satisfaction by providing personalized care and attention to their specific needs.
- Proactively addressed potential safety hazards in clients'' homes by identifying risks and implementing preventive measures.
- Developed strong relationships with clients and families, resulting in trust and effective communication.
- Provided safe mobility support to help patients move around personal and public spaces.
- Entertained, conversed, and read aloud to keep patients mentally alert.
Restaurant Hostess
The Original Pancake House
05.2017 - 08.2017
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Arlington Heights High School
4501 West Fwy, Fort Worth, TX 7610706.2018
Skills
- Risk Mitigation
- Process Planning
- File Management
- Accurate data entry
- Teamwork and Collaboration
- Attention to Detail
- Relationship Building
- Multitasking Abilities
- Organizational Skills
- Adaptability and Flexibility
- Cross-Functional Communication
- Recordkeeping skills
Additional Information
- Certified in Background Screening with comprehensive expertise in conducting thorough and compliant background checks, ensuring adherence to legal and regulatory standards.
- Proficient Typist with a maximum typing speed of 71 words per minute, ensuring efficient and accurate data entry and documentation.
- Multilingual Learner actively studying German, French, and Spanish to enhance cross-cultural communication skills and contribute to a diverse, global work environment.
- Passionate Learner committed to continuous personal and professional development, with a proactive approach to acquiring new skills and knowledge to stay ahead in a dynamic work environment.
Languages
English
Native or Bilingual
German
Elementary
Spanish
Limited Working
French
Elementary
Timeline
Operations Specialist
Right at Home, Home Health Care
09.2023 - Current
Personal Care Aide
Right at Home
06.2018 - 09.2023
Restaurant Hostess
The Original Pancake House
05.2017 - 08.2017
High School Diploma -
Arlington Heights High School
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