University of Minnesota Duluth graduate with a Bachelor's in Administration, specializing in entrepreneurship and marketing. Proficient in customer service, communication, and problem-solving. Dedicated to delivering outstanding guest experiences and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Bartender
Tavern on The Hill
Duluth, MN
06.2023 - 05.2025
Provided exceptional customer service in a fast-paced environment.
Managed inventory and restocked supplies as needed.
Trained new bartenders on drink recipes and service standards.
Performed opening and closing duties including restocking supplies.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Spray Tan Technician
Baja Tanning Salon
Duluth, Minnesota
08.2021 - 08.2024
Developed promotional materials to attract new clients and retain existing ones.
Collaborated with team members to streamline service delivery and improve customer satisfaction.
Mixed custom airbrush tanning solutions according to customer's desired shade level.
Assisted in maintaining cleanliness and organization of tanning salon environment.
Monitored tanning equipment to ensure proper functioning and safety compliance.
Receptionist/Administrative Assistant
Ingaldson Fitzgerald P.C.
Anchorage, Alaska
10.2018 - 08.2021
Provided administrative support to staff members, including typing letters, filing documents, and scanning and copying documents.
Scheduled appointments and coordinated conference room usage for staff meetings.
Performed data entry tasks into various computer systems accurately and promptly.
Maintained filing system for client records and legal documents efficiently.
Assisted attorneys in preparing meeting materials and maintaining case files.
Monitored office supplies inventory and ordered replacements when necessary.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Received payments from customers via cash, check and credit cards to pay company invoices.