Alexa Santos
Laredo,TX
Summary
Proven achiever in Medical Assistance and Laboratory efficiency, notably at Vital Med Urgent Care, where I streamlined sample processing and enhanced patient care. Skilled in CPR and adept at fostering positive patient experiences through excellent bilingual communication. Demonstrated adaptability and professionalism, significantly boosting department productivity and patient satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
DOT Breath Alcohol Tech
Vital Med Urgent Care
2024.06 - Current
- Improved laboratory efficiency by streamlining sample processing and data entry procedures.
- Used sample prep equipment to prepare for drug tests.
- Operated laboratory equipment and instruments correctly to conduct tests.
- Maintained a safe working environment by adhering to strict safety protocols and proper handling of sensitive materials.
- Collaborated effectively with team members to manage workloads efficiently, resulting in increased overall productivity for the department.
Medical Assistant
Vital Med Urgent Care
2023.05 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Education
Associate of Applied Science - Medical Assisting
Laredo Community College
Laredo, TX05.2023
High School Diploma -
United South High School
Laredo, TX05.2019
Skills
- CPR Certified
- Adult Mental Health First Aid
- Multitasking
- Excellent Communication (Bilingual)
- Organizational Skills
- Team Collaboration
- Clinical Documentation
- Professionalism
- Time management abilities
- Adaptability
- Positive patient experiences
Certification
- Certified DOT, VITAL MED URGENT CARE
- CPR CERTIFIED
- ADULT MENTAL HEALTH FIRST AID
Additional Information
Current College Student
Languages
Spanish
Full Professional
English
Full Professional
Timeline
DOT Breath Alcohol Tech
Vital Med Urgent Care
2024.06 - Current
Medical Assistant
Vital Med Urgent Care
2023.05 - Current
Associate of Applied Science - Medical Assisting
Laredo Community College
High School Diploma -
United South High School
- Certified DOT, VITAL MED URGENT CARE
- CPR CERTIFIED
- ADULT MENTAL HEALTH FIRST AID
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