Alexa Sarante

• Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Coordinated shipping arrangements and instructions with suppliers and freight forwarders
• Strategically planned and managed logistics, warehouse, transportation and customer service
• Created proper documentation for each order, such as: invoices, certificates of origin, packing lists, credit memos and debit memos
• Managed the status and process of each order and shipment
• Kept track of quality, delivery times, transport costs and efficiency
• Managed multiple projects with more than 2-million-dollar revenue
• Met cost, productivity, accuracy and timeliness targets
• Arranged transportation and shipments of orders from different states to countries throughout Central America and the Caribbean
• Communicated with managers of other departments to maintain transparency.

• Interviewed possible candidates for the company
• Qualified leads, built relationships and executed sales strategies to drive new business.
• Executed successful sales strategies to convert leads into customers.
• Collaborated with internal teams to develop account strategy.
• Met and exceeded service level goals to achieve standards and expectations.
• Recruited and trained new account executives
• Developed and lead a team within the office
• Developed and promote other leaders
• Direct marketing for the client
• Provided and presented businesses with our best promotions available
• Built and strengthened relationships with new and existing accounts to drive revenue growth.

• Prepared internal and external reports
• Drafted written materials
• Collected information about kinds of audiences targeted by different media
• Coordinated events for various clients during Art Basel
• Conducted businesses with clients throughout Latin America
• Built and maintained positive business relationships with clients while advocating for the company
• Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.

• Promoted and sold services of ISO Certification to customers by phone and email
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Created Excel worksheets related to the job
• Executed record filing system to improve document organization and management.

Cum Laude GPA: 3.6

• Dean's List [Spring 2013, Fall 2012, Spring 2012 ]
• International Business Honor Society

Magna Cum Laude, GPA: 3.8