Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Alexa Perrone

Bastrop,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Shuttle DriverShuttle DriverTransit Bus OperatorAssistant Service Deli ManagerCall Center Representative

Work Type

Full TimeContract WorkGig Work

Location Preference

On-SiteRemoteHybrid
Location: Bastrop, TX, USAustin, TX
Open to relocation: Yes

Salary Range

25/hr - 30/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursPaid time off

Summary

Dedicated shuttle driver with a strong focus on passenger assistance and safety. Proven ability to navigate efficiently and maintain excellent communication, ensuring timely transport and high customer satisfaction.

Results-driven professional with experience in shuttle and transit operations. Expertise in traffic law compliance, vehicle inspections, and effective communication with dispatch. Committed to enhancing passenger satisfaction through safe and efficient transportation.

A transportation professional with track record of providing reliable and courteous service. Recognized for punctuality and ability to adapt to changing schedules. Known for strong teamwork and commitment to safety, ensuring smooth and pleasant experience for passengers.

Overview

10
10
years of professional experience

Work History

Shuttle Driver

WeDriveU
Austin, TX
06.2024 - 02.2026
  • Operated shuttle vehicles safely and efficiently, ensuring timely passenger transport to designated locations.
  • Assisted passengers with boarding and disembarking, providing excellent customer service throughout journeys.
  • Conducted pre-trip inspections of vehicles, identifying maintenance needs and reporting issues promptly.
  • Navigated routes using GPS technology, adapting to traffic conditions for optimal travel times.
  • Trained new drivers on safety protocols and company procedures, fostering a culture of compliance and efficiency.
  • Displayed excellent problem-solving abilities when faced with unexpected route detours or closures due to construction or accidents.

Shuttle Driver

Star Shuttle
Austin, TX
11.2023 - 03.2024
  • Maintained cleanliness and organization of shuttle interiors, enhancing passenger comfort during rides.
  • Communicated effectively with dispatch to coordinate schedules and address any operational challenges.
  • Monitored fuel levels and completed daily logs to maintain accurate records of vehicle usage and performance.
  • Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Managed time effectively by prioritizing tasks and adapting to changing conditions or unforeseen circumstances.

Transit Bus Operator

Capital Metropolitan Transportation Authority
Austin, TX
07.2023 - 12.2023
  • Operated transit buses, ensuring timely and safe transportation for passengers across designated routes.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
  • Communicated effectively with dispatch and passengers to address inquiries and provide assistance.
  • Monitored traffic patterns, making route adjustments to enhance travel efficiency and minimize delays.
  • Resolved passenger concerns promptly, enhancing overall customer satisfaction and experience during transit.
  • Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.

Assistant Service Deli Manager

Randalls Food and Drug
Austin, TX
03.2017 - 10.2021
  • Led daily operations of deli department, ensuring adherence to food safety standards.
  • Mentored and trained staff on best practices in customer service and product preparation.
  • Streamlined inventory management processes, reducing waste and improving stock accuracy.
  • Developed promotional displays to enhance product visibility and drive sales performance.
  • Monitored compliance with health regulations, conducting regular inspections to uphold quality standards.
  • Assisted with catering orders, ensuring accurate fulfillment within specified timeframes and exceeding client expectations.
  • Increased revenue by creating visually appealing displays that showcased deli items in an attractive manner.
  • Assisted in the development of a positive work environment by fostering teamwork, encouraging open communication, and promoting employee growth.

Call Center Representative

General Motors, GM
Austin, TX
06.2016 - 03.2017
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Utilized CRM software to track customer interactions and ensure timely follow-up on unresolved concerns.
  • Collaborated with team members to streamline communication processes, enhancing overall call handling efficiency.
  • Provided training and mentorship to new representatives, fostering a supportive learning environment.
  • Monitored call metrics to assess performance and implement strategies for continuous improvement in service delivery.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.

Education

No Degree - Counseling Psychology

Austin Community College
Austin, TX
05-2029

Skills

  • Punctuality
  • Preventive Maintenance
  • Fuel efficiency
  • Passenger assistance
  • Scheduling flexibility
  • Safe driving
  • Customer relations skills
  • Route navigation
  • Pickup and drop-off scheduling
  • Traffic law compliance
  • Efficiency and time management
  • Commercial driving

Timeline

Shuttle Driver

WeDriveU
06.2024 - 02.2026

Shuttle Driver

Star Shuttle
11.2023 - 03.2024

Transit Bus Operator

Capital Metropolitan Transportation Authority
07.2023 - 12.2023

Assistant Service Deli Manager

Randalls Food and Drug
03.2017 - 10.2021

Call Center Representative

General Motors, GM
06.2016 - 03.2017

No Degree - Counseling Psychology

Austin Community College
Alexa Perrone