Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Websites
Additional Information
Timeline
Generic

Alexa Smith

Parker,CO

Summary

Enthusiastic and warm-hearted professional with a knack for organizing, connecting, and supporting others. Experienced in administration, behavioral therapy, and social media outreach, bringing both creativity and care to each role. Detail-oriented and genuinely people-focused, I thrive in making environments inclusive and uplifting. Passionate about building community and finding ways to bring a little extra kindness into the everyday!

Overview

5
5
years of professional experience
1
1
Certification

Work History

Social Media Manager and Outreach Supervisor

The Sensory Spot
Parker, CO
06.2023 - 08.2024
  • Increased customer engagement through social media.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Optimized posting schedules based on platform-specific analytics to maximize content visibility.
  • Managed a team of outreach specialists, providing guidance and support to ensure successful execution of programs.
  • Conducted ongoing evaluation of outreach efforts to assess effectiveness and identify areas for improvement.
  • Enhanced stakeholder relations by actively participating in community events and networking opportunities.
  • Maintained meticulous records on client interactions, ensuring efficient follow-up communication when required.

Registered Behavior Technician

JumpStart Autism Center
Englewood, CO
02.2022 - 05.2023
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
  • Billed each client sessions toward insurance in a timely and well-written manner.
  • Led group sessions focused on social skill-building, promoting peer interaction and cooperation among clients.
  • Learned specialized behavior approaches to implement behavioral strategies.

Administrative Office Manager

Sleep Rite Solution, LLC
California, MD
01.2020 - 01.2022
  • Data entry, electronic chart documentation, and multi-line phone management
  • Scheduling intakes, insurance verifications, and obtaining prior authorizations for services
  • Telehealth intake and check-out; collect copays and initiate superbills
  • Ensure smooth operation of virtual appointments between patients and physicians
  • Conduct routine follow-ups and monitor patient compliance
  • Provide training and education to staff and community on sleep disorders
  • Hire and train all staff
  • Office management and proficient in electronic medical records (EMR)
  • Score sleep studies following AASM guidelines
  • Set up patients with home sleep study equipment
  • Order office and sleep lab supplies
  • Provide IT Helpdesk support and technical assistance
  • Handle faxing, filing, scanning, and copying tasks
  • Owner-operator, overseeing all business operations

Education

No Degree - Neuroscience

Arizona State University
05.2026

GED -

Ponderosa High School
Parker, CO
02.2022

Skills

  • Social Media Management
  • Photo and Video Editing
  • Teamwork and Collaboration
  • Excellent Multitasking
  • Social Media Strategy
  • Verbal and written communication
  • Critical Thinking
  • Attention to Detail
  • Networking and relationship building
  • Community Engagement
  • Event Management
  • Team Leadership
  • Time Management
  • Complex Problem-Solving
  • Office Administration
  • Organization and Multitasking
  • Staff Management
  • Accounting Procedures
  • Scheduling and calendar management
  • Data Entry

Accomplishments

  • Significantly increased social media engagement through targeted strategies.
  • Implemented cost-saving measures that enhanced operational efficiency.
  • Successfully mentored and improved team performance.
  • Enhanced client satisfaction through effective communication skills.
  • Maintained high standards in animal care with consistently high client satisfaction.

Certification

  • RBT - Registered Behavior Technician
  • Safety Care Training - May 2023
  • CPR Certification

Additional Information

I have my own personal form of transportation. I have my Colorado state drivers license, I am a U.S. Citizen.

Additional Information

I have my own personal form of transportation. I have my Colorado state drivers license, I am a U.S. Citizen.

Timeline

Social Media Manager and Outreach Supervisor

The Sensory Spot
06.2023 - 08.2024

Registered Behavior Technician

JumpStart Autism Center
02.2022 - 05.2023

Administrative Office Manager

Sleep Rite Solution, LLC
01.2020 - 01.2022

No Degree - Neuroscience

Arizona State University

GED -

Ponderosa High School

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Alexa Smith