Alexa Tangonan
Huntington Beach,CA
Summary
Dedicated young professional, ready to excel in fast-paced environments. Proven track record in ensuring exceptional customer service and satisfaction. Reliable and results-driven, with a positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Server
Sandy's Beach Shack
04.2023 - Current
- Deliver exceptional customer service, ensuring positive dining experiences for guests.
- Manage multiple tables efficiently during peak hours, maintaining composure and attention to detail.
- Collaborate with kitchen staff to streamline order processing and enhance food presentation.
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Administrative Assistant
Vehicle Administrative Services
04.2022 - 01.2023
- Supported front office operations including reception duties and general administrative support.
- Assisted the accounting department with bank deposits, check processing, and mail handling.
- Logged and audited vendor claims to ensure billing accuracy.
- Maintained effective communication with internal teams to support day-to-day business operations.
Office Administrative Assistant
MedSure Claims Management
01.2021 - 03.2022
- Provided front-desk support including answering calls, greeting clients, and scheduling appointments.
- Assisted medical claims specialists by organizing patient records and claim documentation with high accuracy.
- Coordinated communication between healthcare providers, insurance companies, and patients.
- Processed incoming medical claims and related paperwork, ensuring confidentiality and compliance with HIPAA standards.
- Supported billing processes and tracked claim statuses to facilitate timely reimbursements.
Account Coordinator
C3 Public Strategies
09.2018 - 10.2021
- Recruited and onboarded over 300 employees through high-volume outreach, exceeding hiring goals.
- Managed and trained staff for political campaigns, overseeing phone banking and canvassing operations.
- Authored internal protocols and managed records to streamline office efficiency.
- Provided logistical and administrative support for out-of-state business travel and special projects.
- Served as a trusted assistant to upper management, handling unexpected challenges with professionalism.
Education
High School Diploma -
Edison High School
Huntington Beach, CASkills
- Exceptional organizational skills with the ability to multitask in a fast-paced environment
- Precise project management with a keen focus to details and data
- Strong communication skills, providing top-tier assistance and service to clients
- Skilled in resolving customer concerns promptly and professionally, ensuring a positive experience and building lasting client relationships
Timeline
Server
Sandy's Beach Shack
04.2023 - Current
Administrative Assistant
Vehicle Administrative Services
04.2022 - 01.2023
Office Administrative Assistant
MedSure Claims Management
01.2021 - 03.2022
Account Coordinator
C3 Public Strategies
09.2018 - 10.2021
High School Diploma -
Edison High School