Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Alexa Torres

Woodhaven ,New York

Summary

Friendly and detail-oriented professional with experience in customer service, scheduling, and front desk support. Skilled at managing reservations, handling inquiries, and creating a welcoming environment for clients. Known for strong communication, adaptability, and the ability to multitask in fast-paced settings. Committed to providing excellent service and ensuring smooth daily operations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Peer Mental Health Educator

Empire State Service Corps
Alfred, NY
08.2024 - Current
  • Collaborated with healthcare professionals to deliver accurate health information.
  • Engaged community members to assess health education needs and interests.
  • Provided calm, nonjudgmental peer support to students seeking emotional relief.
  • Offered mental health resources and referrals to facilitate access to counseling services.
  • Delivered mental health education via one-on-one conversations with student populations.

Medical Officer Intern

Private Medical Billing Office
New York, New York
05.2025 - 06.2025
  • Supported daily administrative operations in a medical billing office during a short-term internship.
  • Scheduled and confirmed patient appointments to ensure efficient visit coordination.
  • Cross-referenced patient records to verify diagnosis codes for billing accuracy.
  • Maintained patient confidentiality and followed HIPAA-compliant procedures.

Restaurant Hostess

Lilia Restaurant
Brooklyn, NY
10.2022 - 07.2023
  • Greeted and seated guests promptly upon arrival.
  • Managed reservation system to ensure efficient table assignments.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Library Page

Stavros Niarchos Foundation Library
New York, New York
02.2022 - 09.2022
  • Shelved and arranged books, CDs, DVDs, and other library materials in order alphabetically and numerically.
  • Answered in-person inquiries, helped patrons locate needed materials, and referred patrons to the appropriate place or person for assistance.
  • Assisted patrons with basic computer, internet, and audio/visual equipment usage.
  • Assisted staff with checking materials for damage, and removing them from the shelves.

Education

Associate of Applied Science - Radiologic Technology

Alfred State College
Alfred, NY
05-2027

Skills

  • Team collaboration
  • Health literacy
  • Multitasking capacity
  • Active listening
  • Adaptability and flexibility
  • Mental health promotion

Languages

Spanish
Native/ Bilingual

Certification

Basic Life Support (BLS) – American Red Cross, Certificate of Completion, June 2025 (valid until 2027)

Security Guard License- New York Career Training & Advancement , June 2025

Timeline

Medical Officer Intern

Private Medical Billing Office
05.2025 - 06.2025

Peer Mental Health Educator

Empire State Service Corps
08.2024 - Current

Restaurant Hostess

Lilia Restaurant
10.2022 - 07.2023

Library Page

Stavros Niarchos Foundation Library
02.2022 - 09.2022

Associate of Applied Science - Radiologic Technology

Alfred State College

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