Summary
Overview
Work History
Education
Skills
Accomplishments
Skills in Aesthetics
Additional Information
Timeline
Generic

Alexa Villano

Summary

Dedicated and results-oriented professional with over 5 of experience in customer service. Proven track record of delivering high-quality results in customer satisfaction, teamwork, and collaboration. Skilled in facials, massage, dermaplaning, and customer service with a strong ability to adapt to fast-paced environments and drive business success. A strategic thinker with excellent problem-solving abilities and an eye for detail. Seeking to leverage experience and expertise to contribute to the continued growth and success of aesthetics.

Overview

3
3
years of professional experience

Work History

Lifestyle Specialist

ICRYO
02.2024 - Current
  • As a Lifestyle Specialist at iCRYO, this role involves providing personalized wellness consultations and support to clients.
  • I conduct thorough assessments to understand their health goals and lifestyle, then tailor customized treatment plans incorporating cryotherapy and other services.
  • I educate clients on the benefits of cryotherapy, guide them through their wellness journey, monitor their progress, and adjust plans as needed.
  • Furthermore, I also foster strong client relationships, collaborate with team members, and promote iCRYO's services through various channels.
  • Overall, I play a key role in empowering clients to achieve optimal well-being and vitality.

Server

TIMO Wine Bar
08.2021 - Current
  • As a server at TIMO Wine Bar, my role is multifaceted and vital to ensuring an exceptional dining experience for guests.
  • I warmly greet and seat patrons, take orders accurately, and deliver food and beverages promptly with attention to detail and presentation, all while providing personalized service.
  • Additionally, I maintain cleanliness and organization in the dining area, handle payments efficiently, and handle any guest inquiries or concerns with professionalism and grace.
  • My friendly demeanor and dedication to customer satisfaction contribute to creating a welcoming atmosphere, which allows for repeat business.

Medical Records Clerk

SMIL Southwest Medical Imaging
09.2022 - 08.2023
  • As a Medical Records Clerk at SMIL Southwest Medical Imaging, I had a crucial role in ensuring the accuracy and accessibility of patient medical records.
  • My responsibilities included organizing and maintaining electronic and physical medical records, updating patient information as needed, and retrieving records for healthcare providers as requested.
  • I maintained strict confidentiality guidelines to protect patient privacy and comply with regulatory requirements.
  • My attention to detail, organizational skills, and commitment to quality contribute to the smooth operation of the medical records department and facilitate efficient patient care.

Retail Sales Associate

Evereve
01.2021 - 08.2022
  • As a Retail Associate at Evereve, I was at the forefront of creating exceptional shopping experiences for the customers. Responsibilities included greeting and assisting customers, providing personalized styling advice, and showcasing the latest fashion trends and products.
  • I excel at building rapport with customers, understanding their individual preferences and needs, and recommending outfits that make them look and feel confident.
  • Additionally, I ensure the store is clean, organized, and visually appealing, restock merchandise, and process transactions accurately. My excellent communication skills and commitment to delivering outstanding customer service contributed to the success of Evereve as a destination for stylish and upscale clothing options.

Education

Trade School - Esthetics

Avalon School of Cosmetology
Phoenix, AZ
01.2024

High School Diploma -

Sunnyslope High School
Phoenix, AZ
05.2020

Skills

  • Time Management
  • Critical Thinking
  • Dependable and Responsible
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Service
  • Networking

Accomplishments

I received four certificates of recognition at Avalon Institute of Cosmetology for Student of the Month, Highest Overall Sales, Highest Service Sales, and Highest Retail Sales.

Skills in Aesthetics

Dermaplaning

Microneedling

Microcurrent (Face & Body)

Chemical Peels

Eyebrow Lamination and Tinting

Eyelash Lifting and Tinting

Product Knowledge

Customized Facials

Face & Body Waxing

Business and Advertising Knowledge


Additional Information

My current and most up to date portfolio showcasing my work is my Aesthetician Instagram: @skinbylexv

Here you will find my client retention, social media and networking skills, and my passion for this industry!

Timeline

Lifestyle Specialist

ICRYO
02.2024 - Current

Medical Records Clerk

SMIL Southwest Medical Imaging
09.2022 - 08.2023

Server

TIMO Wine Bar
08.2021 - Current

Retail Sales Associate

Evereve
01.2021 - 08.2022

Trade School - Esthetics

Avalon School of Cosmetology

High School Diploma -

Sunnyslope High School

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Alexa Villano