Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
Generic

Alexa Walker

Jacksonville,FL

Summary

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Claims Resolution Adjuster

Allstate Insurance Company
01.2024 - 12.2024
  • Reviewed police reports, and physical property damage to determine extent of liability.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Answered customer questions regarding deductibles.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.

Claims Processor

Allstate Insurance Company
12.2017 - 01.2024
  • Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
  • Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
  • Determined appropriateness of payers to protect organization and minimize risk.

Bookkeeper

Earth Fare
01.2019 - 01.2020
  • Maintained and processed invoices, deposits, and money logs.
  • Reconciled and corrected issues with financial records.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Cashier

Earth Fare
08.2017 - 11.2017
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Game day staff

Wittenberg University
09.2016 - 04.2017
  • Worked various sporting events, volleyball, football, lacrosse, and basketball
  • Worked concessions stand when necessary, sold tickets for events, and cash handling skills

Education

High School Graduate -

Oakleaf High School
Orange Park, FL
08.2014 - 05.2016

Wittenberg University
Springfield, OH
08.2016 - 05.2017

Bachelor of Science - Computer Science

Southern New Hampshire University
Hooksett, NH
02.2024 - Current

Skills

  • Time management
  • Flexibility
  • Detail-oriented
  • Organization
  • Goal-oriented
  • Self-starter
  • Independent work
  • Microsoft Office
  • Technological adaptability
  • Decision-making
  • Critical thinking
  • Verbal and written communication

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementPersonal development programsWork-life balancePaid time off

Timeline

Bachelor of Science - Computer Science

Southern New Hampshire University
02.2024 - Current

Claims Resolution Adjuster

Allstate Insurance Company
01.2024 - 12.2024

Bookkeeper

Earth Fare
01.2019 - 01.2020

Claims Processor

Allstate Insurance Company
12.2017 - 01.2024

Cashier

Earth Fare
08.2017 - 11.2017

Game day staff

Wittenberg University
09.2016 - 04.2017

Wittenberg University
08.2016 - 05.2017

High School Graduate -

Oakleaf High School
08.2014 - 05.2016
Alexa Walker