Alexa Wall

Houston,TX

Summary

Engineering graduate with a diverse background in project management and account management & business development, including 3 years as a Personal Injury Attorney Liaison. Proven track record in managing client relationships, handling complex case coordination, and delivering tailored solutions to meet client needs. With one year of experience as an Assistant Project Manager, I developed strong organizational problem-solving, and cross-functional leadership skills. Now seeking to leverage my sales experience and transition into the medical device industry, bringing a client-centric approach, strong communication skills, and a results-driven mindset to drive growth and customer satisfaction.

Overview

years of professional experience

Work History

Account Manager/Business Development

Allied Medical Centers

11.2021 - Current

Managed relationships with over 175 personal injury law firms, ensuring seamless communications and timely delivery of services related to their clients & medical treatment
Represented over 25 medical facilities and 7 companies, acting as the primary contact point for addressing inquiries, resolving issues, and providing ongoing support
Executed full-cycle business-to-business sales, from lead generation and relationship building to closing deals and ensuring client satisfaction
Increased attorney partnerships by 11% through targeted outreach and strategic marketing initiatives, strengthening our network and expanding client base
Partnered with the marketing team on campaigns, events, and material throughout the year, resulting in a 140% increase in referrals during my tenure
Leveraged comprehensive understanding of various orthopedic surgeries and pain management injections to effectively communicate to attorneys the value of what our facilities can offer to their clients
Set up and hosted at least one breakfast and one lunch per week for key accounts, fostering stronger client relationships and driving engagement with referral partners
Proactively resolved escalated issues, maintaining strong client relationships and preventing potential revenue loss, demonstrating exceptional problem-solving and conflict resolution skills
Collaborated with attorneys to ensure that each client is receiving adequate treatment, maximizing their legal case

Assistant Project Manager

Charles MacDonald Electric

05.2020 - 06.2021

Supported the project management team in executing a $15.5M project, ensuring smooth operations and adherence to timelines
Managed procurement of tools and materials, optimizing supply chain processes to ensure timely delivery and inventory accuracy
Coordinated with vendors and internal teams to resolve issues and streamline project workflows, enhancing overall efficiency
Contributed to securing new business by assisting with bids, proposals, and contracts
Developed and implemented organizational tools that improved productivity, reducing labor hours by 12%

Education

Petroleum Engineering -

Pennsylvania State University

State College, Pennsylvania

05.2018

Skills

Client Relationship Management
Problem solving and conflict resolution
Public speaking/Presentation skills

Strategic communication and negotiation
Account oversight

Timeline