Alexa Whittaker

Cashier/Customer Service Cashier

Enchanted Gardens

Richmond

02.2023 - 01.2025

Maintained cleanliness of checkout and shopping area which includes cleaning countertops, sweeping floors, and keeping displays tidy.
Provided equally excellent customer service as well as promoting our loyalty program.
Answered phone calls to assist customers with questions.
Boosted customer satisfaction levels by making each interaction personable
Answered customers questions and providing information on products.
Scanned merchandise using point-of-sale system in a timely manner.
Learned roles of other departments to provide coverage and keep store operational.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Delivered high level of customer service to patrons using active listening and engagement skills.
Helped customers find specific products, answered questions, and offered product advice.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Counted and balanced cashier drawers.
Welcomed customers, offering assistance to help find store items.
Performed opening and closing procedures including counting cash drawers and preparing deposits.
Built and maintained productive relationships with employees.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Discounted purchases by scanning and redeeming coupons.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Completed day-to-day duties accurately and efficiently.
Exceeded customer satisfaction by finding creative solutions to problems.