Alexadner Renk

Responsibilities:
-Sell products to consumers that fit their solutions
-Helped Consumers find solutions that fit their budget
-Helped other employees with cross training towards product knowledge
-Assisted other departments when necessary
-Have a customer service friendly attitude
- Always maintaining an open and willing to serve and help each and every customer with their needs involving customer service/sales.
- Processing sales through and building up orders. Making sure the sale goes through correctly before being submitted.
- Offering protection plans, memberships, accessories and making sure that the client knows what we have to offer.
- Making sure that every client is being helped and provided with the best experience upon arrival. (Greeting customers at a timely fashion and being attentive.
- End of shift responsibilities include: Making sure everything is down-stocked, clean and ready to go.
-Finding out what the customer came in for and discovering solutions based on asking them lifestyle questions
- Finding a better solution for clients and looking for opportunities to grow with every customer.
-Hitting goals for each sales matrics. (Memberships, protection, Insurance, Cards, Hardware..etc)

Achievements:
-Offered and sold customers on the MyBestBuy Credit Cards (Lead the store in this category)
-Adapted & Learned different departments and operating procedures (Multi department knowledge of all the latest technology tied to customer needs)
-Always stayed on top with hitting my sales goals per month(Accessories, protection, insurance, credit cards, memberships.. etc)
-Recognized by managers with being one of the top sales consultants in the store.
- Maintained a 100% of customer survey satisfaction rating. (Having a positive attitude towards each and every customer with an always here to help attitude)
- Certified for all of the departments including the 3 bigger departments that were ran in store including, Home theater, Mobile, computers.

Responsibilities:
-Ensure consumer safety by enforcing Park Policies
-Uphold the CORE Values of both the park and SeaWorld
-Be knowledgeable in Medical Care for Lifeguarding
-Respond to Medical Emergencies in the Park

Achievements:
-As a 2nd Year Lifeguard, I assisted Trainers in teaching CPR, First Aid and AED Skills
-Responded to 9 Medical Emergencies, Only 2 of them were serious be I was able to provide care until EMS arrived.
-In 2018, I received Guard of the Month
-Passed an Audit by the American Red-cross in 2019